You are a key contact: Act as the main point of contact for internal and external stakeholders, including regional management teams, global after-sales structures, and service partners. * Your expertise: Ideally, hands-on experience with after-sales processes, service KPIs, warranty management, and cost and budget control. You will lead international teams, develop processes, and work closely with internal and external to ensure a high level of service quality for both end customers and retail partners. * Expertise matters: Contribute your know-how in warranty handling, repairs, spare parts management, technical support, and technical documentation. * Achieving more together: Play a key role in cross-functional collaboration with Sales, Quality, Product Management, Supply Chain, and Logistics.
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