The Customer Account Manager III, Germany should be prepared to handle multiple tasks, to answer to a variety of queries that will come from a diverse Customer base that may include health care professionals, cancer patients and their family members, media representatives, insurance company claims managers, internal sales representatives, and others. * Advocate customer needs through cross-functional internal partnerships with commercial, services, operations, and logistics. * Deep knowledge of the drivers of customer satisfaction and the ability to serve as an internal champion for both the field sales team and health care providers. * Ease of working with internal and external groups in reinforcing policy as well as accepting suggestions for improvement.
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