From our office in Düsseldorf, Germany, we support colleagues and stakeholders across the DACH region (Germany, Austria, Switzerland) and collaborate closely with global teams to ensure operational excellence and seamless IT service delivery. * Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction - Join our team and take ownership of IT service delivery across the DACH region. Working in the Corporate IT department, you will lead helpdesk operations, drive service excellence through KPI/SLA management, coordinate IT workplace projects, and act as a trusted IT partner for stakeholders. * Act as primary IT liaison for regional stakeholders and coordinate closely with global teams and vendors * Plan and execute IT components of office moves and workplace projects, ensuring minimal business disruption
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