Extensive professional experience as IT technician (f/m/d), system administrator (f/m/d), or in a similar role, with a strong focus on L2 support within a manufacturing environment * Monitor helpdesk trends, identify recurring challenges, and drive improvements across IT services * Create and share articulate training materials and documentation for the central IT L1 support team - Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. In this role, you will have the opportunity to lead continuous improvements, ensure the reliability and efficiency of our IT infrastructure, drive a variety of on-site IT projects, and act as the key technical bridge between local business teams and central IT. Join our team and explore exciting opportunities to increase your skills in specialized IT areas, ...
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