We are seeking a dedicated professional to join our Global Service Delivery Team for Connected Mobility Services. You will provide support for the implementation of new services and ongoing operations in global sites, with a primary focus on Safety-Related Services (SRS). * Process & Quality Management: Define, implement, and monitor processes, Key Performance Indicators (KPIs), quality assurance protocols, and tool development initiatives. o Develop and implement targeted quality requirements and training programs, collaborating with , the Global Trainer Manager, and the Global Quality Manager. o Partner with the Global Training Team to continuously refine training materials and process standards, ensuring a unified SRS process. o Collaborate closely with the
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