Bearbeitung einfacher IT-Störungen und Serviceanfragen (First-Level-Support) * Weiterleitung komplexerer Tickets an den Second-Level-Support inkl. sauberer Dokumentation * Annahme von Supportanfragen per Telefon, E-Mail und Ticket-System * Erste Erfahrung im IT-Support, Helpdesk oder Service Desk von Vorteil * Sehr gute Kommunikationsfähigkeit, insbesondere im telefonischen Support
Bearbeitung einfacher IT-Störungen und Serviceanfragen (First-Level-Support) * Weiterleitung komplexerer Tickets an den Second-Level-Support inkl. sauberer Dokumentation * Annahme von Supportanfragen per Telefon, E-Mail und Ticket-System * Erste Erfahrung im IT-Support, Helpdesk oder Service Desk von Vorteil * Sehr gute Kommunikationsfähigkeit, insbesondere im telefonischen Support
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Noch nichts dabei? Es gibt 3 weitere Jobs, die zu deiner Suche passen könnten
User Helpdesk (First- & Second-Level-Support) ständige Aktualisierung in einer verständlichen Knowledge Base der Systemlandschaft, Prozesse und Support-Lösungen * Teamgeist und Kommunikationsstärke für die Zusammenarbeit im internen Support und den IT-Kollegen
User Helpdesk (First- & Second-Level-Support) ständige Aktualisierung in einer verständlichen Knowledge Base der Systemlandschaft, Prozesse und Support-Lösungen * Teamgeist und Kommunikationsstärke für die Zusammenarbeit im internen Support und den IT-Kollegen
Du betreust Mitarbeitende im First- und Second-Level-Support. * IT-Support & Anwenderbetreuung * Du bringst erste Erfahrung im IT-Support oder in der Systemadministration mit.
Du betreust Mitarbeitende im First- und Second-Level-Support. * IT-Support & Anwenderbetreuung * Du bringst erste Erfahrung im IT-Support oder in der Systemadministration mit.
Selbständige Abarbeitung von Tickets im Rahmen des First-Level-Supports Ständig im Fokus: alle Themen rund um Support und Security. * Ermittlung von Problemen und Lösungsfindung am Telefon, per E-Mail- oder Remote-Support * Support der Nutzer hinsichtlich diversem IT Equipment (PC, Notebook, Mobiltelefone, Drucker)
Selbständige Abarbeitung von Tickets im Rahmen des First-Level-Supports Ständig im Fokus: alle Themen rund um Support und Security. * Ermittlung von Problemen und Lösungsfindung am Telefon, per E-Mail- oder Remote-Support * Support der Nutzer hinsichtlich diversem IT Equipment (PC, Notebook, Mobiltelefone, Drucker)
Taking technology to the next level. Facing up to challenges and working on the innovations of tomorrow - for this, we at FERCHAU need experts like you: as someone ambitious who, like us, wants to take technology to the next level. * Coordination with and support of software development * First experience with SysML/UML * Numerous additional benefits through our GVP collective agreement including corporate benefits, as well as regular team and sports events to support a healthy work life balance
Taking technology to the next level. Facing up to challenges and working on the innovations of tomorrow - for this, we at FERCHAU need experts like you: as someone ambitious who, like us, wants to take technology to the next level. * Coordination with and support of software development * First experience with SysML/UML * Numerous additional benefits through our GVP collective agreement including corporate benefits, as well as regular team and sports events to support a healthy work life balance
Taking technology to the next level. Facing up to challenges and working on the innovations of tomorrow - for this, we at FERCHAU need experts like you: as someone ambitious who, like us, wants to take technology to the next level. * First hands-on experience in programming * Numerous additional benefits through our GVP collective agreement including corporate benefits, as well as regular team and sports events to support a healthy work life balance
Taking technology to the next level. Facing up to challenges and working on the innovations of tomorrow - for this, we at FERCHAU need experts like you: as someone ambitious who, like us, wants to take technology to the next level. * First hands-on experience in programming * Numerous additional benefits through our GVP collective agreement including corporate benefits, as well as regular team and sports events to support a healthy work life balance
First-Level IT-Support (Hauptfokus ca. 70%) Klare Entwicklungspfade: Vom First-Level zum System-Administrator - Onboarding-Support: Neue Kollegen technisch einweisen und betreuen
First-Level IT-Support (Hauptfokus ca. 70%) Klare Entwicklungspfade: Vom First-Level zum System-Administrator - Onboarding-Support: Neue Kollegen technisch einweisen und betreuen
Annahme, Analyse und Lösung von Supportanfragen sowie Durchführung von Fehlerdiagnosen im Hard- und Softwareumfeld im 1st- und 2nd-Level-Support * Erfahrung im 1st- und 2nd-Level-Support sowie in der Administration von Windows-Umgebungen und Active Directory
Annahme, Analyse und Lösung von Supportanfragen sowie Durchführung von Fehlerdiagnosen im Hard- und Softwareumfeld im 1st- und 2nd-Level-Support * Erfahrung im 1st- und 2nd-Level-Support sowie in der Administration von Windows-Umgebungen und Active Directory
We are looking for a driven and results-oriented Business Development Representative (BDR) to support the growth of a leading international e-commerce marketplace across the German market. Acting as the first point of contact for prospective sellers, you will focus on building a strong sales pipeline through outbound prospecting, networking, industry events, and modern AI-powered sales tools. * Ensure high levels of data quality and adherence to internal sales processes. * Support sellers throughout the early stages of their marketplace journey to maximize successful onboarding. * Native-level German. * Consistent outbound activity levels, including calls, meetings, and prospect engagement
We are looking for a driven and results-oriented Business Development Representative (BDR) to support the growth of a leading international e-commerce marketplace across the German market. Acting as the first point of contact for prospective sellers, you will focus on building a strong sales pipeline through outbound prospecting, networking, industry events, and modern AI-powered sales tools. * Ensure high levels of data quality and adherence to internal sales processes. * Support sellers throughout the early stages of their marketplace journey to maximize successful onboarding. * Native-level German. * Consistent outbound activity levels, including calls, meetings, and prospect engagement
If you require specific support during the application or interview process – e.g. live captions, more time for the interview or the task in a different format – just let us know so that we can adapt the process accordingly. * Project Ownership: You lead projects to improve app communication with our customers, including technical enhancements of the current setup and initiatives to further increase personalization levels across CRM mobile channels. * We care about your well being: We want to support you also during difficult times. * Family first: Our “emergency-daycare” is there for you in out-of-the-ordinary situations to look after your child on site at our office.
If you require specific support during the application or interview process – e.g. live captions, more time for the interview or the task in a different format – just let us know so that we can adapt the process accordingly. * Project Ownership: You lead projects to improve app communication with our customers, including technical enhancements of the current setup and initiatives to further increase personalization levels across CRM mobile channels. * We care about your well being: We want to support you also during difficult times. * Family first: Our “emergency-daycare” is there for you in out-of-the-ordinary situations to look after your child on site at our office.
That includes OS-level operations on real hardware (e.g., installing drivers, hardening, verifying connectivity) and working with SLAs (availability, failures, support escalation). * Run our container platform on Kubernetes, support teams with Docker, and keep our services (APIs) stable, accessible, and secure. * Develop and maintain CI/CD pipelines and collaborate with the development and AI teams to automate deployments and support AI-driven workloads. * Equipment: Laptop (Lenovo or Mac), plus €1,000 net home office setup budget (paid with your first salary)
That includes OS-level operations on real hardware (e.g., installing drivers, hardening, verifying connectivity) and working with SLAs (availability, failures, support escalation). * Run our container platform on Kubernetes, support teams with Docker, and keep our services (APIs) stable, accessible, and secure. * Develop and maintain CI/CD pipelines and collaborate with the development and AI teams to automate deployments and support AI-driven workloads. * Equipment: Laptop (Lenovo or Mac), plus €1,000 net home office setup budget (paid with your first salary)
Remote - EMEA, France, Germany, United Kingdom, Netherlands, Brussels
Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This entails cultivating strong relationships with key stakeholders, including CEOs, CTOs, VPs, & Directors, at both the parent and individual brand level. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Escalating technical issues to Shopify's support teams when necessary. * Business level French proficiency * Minimum 8 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment. * Excellent communication skills, both verbal and written, enabling you to effectively communicate ...
Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This entails cultivating strong relationships with key stakeholders, including CEOs, CTOs, VPs, & Directors, at both the parent and individual brand level. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Escalating technical issues to Shopify's support teams when necessary. * Business level French proficiency * Minimum 8 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment. * Excellent communication skills, both verbal and written, enabling you to effectively communicate ...
A dedicated mentor to support your onboarding and help you navigate your first weeks at Sybilla. * Support the evolution of Sybilla's proposal capability as the company continues to grow. Commercial Support * Support Business Development during opportunity qualification and bid/no-bid decisions. * A high level of ownership and autonomy, with the opportunity to improve processes and influence how Sybilla * Remote-first work model (HQ: Bydgoszcz/Zielonka, Poland), with quarterly visits and occasional business
A dedicated mentor to support your onboarding and help you navigate your first weeks at Sybilla. * Support the evolution of Sybilla's proposal capability as the company continues to grow. Commercial Support * Support Business Development during opportunity qualification and bid/no-bid decisions. * A high level of ownership and autonomy, with the opportunity to improve processes and influence how Sybilla * Remote-first work model (HQ: Bydgoszcz/Zielonka, Poland), with quarterly visits and occasional business
Support co-sell opportunities with region-specific partners * Engage technical and field enablement resources to support sales teams and - You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to quickly. Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Support co-sell opportunities with region-specific partners * Engage technical and field enablement resources to support sales teams and - You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to quickly. Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc… * You have a high level of responsibility, ownership, and - As part of our first 500 employees, you will be instrumental in shaping our culture.
Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc… * You have a high level of responsibility, ownership, and - As part of our first 500 employees, you will be instrumental in shaping our culture.
As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and them to implement ClickHouse in the best way for our customers. * Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. * You have a high level of responsibility, ownership, and accountability. As part of our first 500 employees, you will be instrumental in shaping our culture.
As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and them to implement ClickHouse in the best way for our customers. * Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. * You have a high level of responsibility, ownership, and accountability. As part of our first 500 employees, you will be instrumental in shaping our culture.
We are looking for exceptional C++ engineers to join our remote-first, global team and continue to scale and grow both our open source and ClickHouse Cloud offerings. The team works on many different topics such as query optimization, distributed query optimization, relational operators (e.g. aggregation and joins), caching, and low-level optimizations like SIMD instructions. * You will serve as a resource for the Support Engineering team, helping to debug the most advanced performance issues encountered by our customers. * As the core ClickHouse database continues to move at a fast pace, you will closely collaborate with our other to assess the impact of new features on performance and support colleagues with performance tests and advice. * You have a high level of responsibility, ownershipand accountability.
We are looking for exceptional C++ engineers to join our remote-first, global team and continue to scale and grow both our open source and ClickHouse Cloud offerings. The team works on many different topics such as query optimization, distributed query optimization, relational operators (e.g. aggregation and joins), caching, and low-level optimizations like SIMD instructions. * You will serve as a resource for the Support Engineering team, helping to debug the most advanced performance issues encountered by our customers. * As the core ClickHouse database continues to move at a fast pace, you will closely collaborate with our other to assess the impact of new features on performance and support colleagues with performance tests and advice. * You have a high level of responsibility, ownershipand accountability.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts, including Gartner and Forrester, as a leader in both cloud and on-premise customer engagement solutions. Genesys is hiring a director-level sales professional for a strategic management role as Sr. Director Public, Utilities, Life Sciences and Service Provider (PULS) in Germany. This strategic Director role is working closely with every on a project/account level basis to create long lasting account relationships generating strategic and/or big deals in the German Public, Utilities, Life Sciences and Service Provider segment.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts, including Gartner and Forrester, as a leader in both cloud and on-premise customer engagement solutions. Genesys is hiring a director-level sales professional for a strategic management role as Sr. Director Public, Utilities, Life Sciences and Service Provider (PULS) in Germany. This strategic Director role is working closely with every on a project/account level basis to create long lasting account relationships generating strategic and/or big deals in the German Public, Utilities, Life Sciences and Service Provider segment.
Was ist das Durchschnittsgehalt für First Level Support in Engen?
Durchschnittsgehalt pro Jahr
35.400 €
Das Durchschnittsgehalt für First Level Support in Engen liegt bei 35.400 €. Gehälter für First Level Support in Engen liegen im Bereich zwischen 30.700 € und 41.900 €.
Häufig gestellte Fragen
Wie viele offene Stellenangebote gibt es für First Level Support Jobs in Engen?
Aktuell gibt es auf StepStone 5 offene Stellenanzeigen für First Level Support Jobs in Engen.
Welche anderen Orte sind auch beliebt für Leute, die in Engen einen First Level Support Job suchen?