At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. This role ensures smooth operation of IT systems, resolves incidents and service requests, and supports infrastructure projects. The position requires strong troubleshooting skills, customer service orientation, and the ability to work in a global environment. * Accept, analyze, and resolve internal service requests and fault reports using the ticketing system. * Excellent communication and customer service skills (German & English)
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