Acting as the bridge between customer operations, engineering, and commercial stakeholders, you combine hands-on field execution with a strong focus on customer outcomes and value realization through excellent customer service and data analysis. * Analyzing data from existing deployments to assess system performance, identify issues, and support customers in interpreting results. * Proactively identifying optimization opportunities, usage gaps, or operational improvements based on deployment data and best practices. * Collaborating closely with Sales, Engineering, field teams, and Product Management to communicate customer feedback, operational insights, and improvement opportunities. * Bachelor's degree in engineering (Mechanical, Electrical, Process, Petroleum, or similar), Industrial Technology, or related field. * 3+ years of customer-facing experience such as Customer Success, Application ...
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