Customer Enquiries & Support * Support communication and documentation processes for internal audits and customer feedback loops - They are now seeking a proactive Business Operations Assistant to support day-to-day business activities and assist in the smooth running of internal systems and processes. Administrative Support * Assist in the preparation of reports, presentations, and other internal materials Systems & Data Support * Support the accurate use and maintenance of platforms including CRM, project tracking, time logging, and finance tools (e.g., Pipedrive, ASANA, Everhour, Xero) * Troubleshoot system issues and liaise with support teams when needed * Assist in managing customer feedback and contributing to client satisfaction initiatives - Financial & Invoicing Support * Support invoice generation, ensuring accuracy and timely distribution - Team Support & Coordination
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