Positions: Customer Service Specialist (m/w/d) - Pharma & -vitro Diagnostics - Balda, based in Bad Oeynhausen, is a specialist in plastic components for the pharmaceutical, diagnostics, and medical technology sectors. To do this, we rely on the support of our and are always looking for new ambitious employees to expand our company's success. * Serve as the primary contact for national and international customers in the field of medical devices and in-vitro diagnostics * Receive, review, and process customer orders in the ERP system, ensuring compliance with regulatory requirements (e.g., ISO 13485, GxP) * Maintain and update customer data, contract terms, and relevant documentation in the system * Process customer purchase orders in the ERP system, monitor and control delivery dates, inventory, and backorders; proactively communicate in case of deviations
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