You are also an early builder of Customer Success at PartsCloud, working directly with the , creating the playbook from scratch, and deciding whether our trial model becomes a real, growing business. * Post-sales, Customer Success, or implementation experience in B2B; exposure to industrial, manufacturing, or supply-chain customers. You're an early builder of Customer Success at PartsCloud, working directly with the , creating the playbook from scratch. Customers come to PartsCloud on a six-month free trial. And you are the one who turns a trial into a paying, expanding customer. * You turn a technical result into euros: less safety stock at the same service level, validated with the customer's own team. Customer Intimacy & Early Risk Detection - The Customer's Voice in Product * You push hard, on eye level, for what customers actually need, with evidence, until it's prioritized or solved another way.
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