Built on the Shiji Platform—the only truly global hotel technology platform—Shiji's cloud-based portfolio includes Property Management System ,Point-of-Sale ,guest engagement ,distribution ,payments , anddata intelligence solutions for over 91,000 hotels worldwide, including the largest chains. To support our Customer Success team,we are looking fora young-minded, vibrant, high-energy, proactive and detail-oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of Reviewpro Reputation features in the DACH Market * Establish a trusted relationship with each of your assigned accounts * Work closely with the Customer Success Team to follow up on bugs and issues * Supporting the renewal process in collaboration with the Customer Success and Sales Teams
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