Collaborate with Sales, Marketing, and Product to deliver an exceptional customer experience. As a Senior / Principal Account Manager, you'll play a critical role in shaping and growing long-term customer relationships. You won't just manage accounts – you'll act as a Trusted , , and Growth Partner, driving commercial impact and ensuring customers unlock the full value of JOIN. * Identify and understand customer needs and translate them into tailored solutions. You'll report into our Commercial Leadership Team and collaborate closely with colleagues across Sales, Marketing, and Product. Your expertise will empower JOIN to strengthen relationships, drive growth across enterprise accounts, and deliver outstanding customer experiences. 5+ years of experience in Account Management, Sales, or Customer Success with a strong commercial focus (ideally in SaaS or Tech).
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