Provide continuous feedback to Product Management on customer needs, competitive insights, and market trends to help influence product direction and strategy. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. * Lead customer discovery sessions and workshops to understand business challenges, technical environments, and success criteria, aligningMoveworkscapabilities to customer needs and outcomes. * Facilitatetechnical and architectural workshops coveringMoveworks' AI/ML approach, integrations, security, and platform architecture, in the context of the customer's ServiceNow environment. * Partner with Business Value Services to build data-driven business cases, prioritize use cases, and articulate measurable ROI using reports, calculators, and insights.
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