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- Customer Service Representative
- Brand Management
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- Communications
- Customer Experience
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- Customer Satisfaction
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- Customer Success Management
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Customer Insight
Ragow
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0 Treffer für Customer Insight Jobs in Ragow im Umkreis von 30 km
124 passende Jobs liegen außerhalb deiner Region
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Senior Consultant (all genders) Mobility Solutions & Customer Services Strategy
Senior Consultant (all genders) Mobility Solutions & Customer Services Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Frankfurt am Main, Berlin
Unternehmen müssen Mobilitäts- und Kundenstrategien neu denken, um skalierbare Services zu entwickeln, exzellente Customer Experience zu bieten und über den gesamten Lifecycle hinweg Wert zu generieren. Customer Experience & Customer Lifetime Management entwickeln sich zum zentralen Differenzierungsfaktor — über Services, Schnittstellen und Geschäftsmodelle hinweg. Als Senior Consultant (all genders) Mobility Solutions & Customer Experience Strategy entwickelst Du gemeinsam mit unserem Team strategische Mobilitätslösungen, orchestrierst Kundenschnittstellen und hebst optimale Wertpotenziale entlang des gesamten Customer Lifecycle. * 4-6 Jahre Berufserfahrung in einer führenden Top-Management Beratung, einer Strategieabteilung oder in der Mobilitätsindustrie mit Schwerpunkt Mobility Solutions, Customer Experience, Customer Lifetime Management
Unternehmen müssen Mobilitäts- und Kundenstrategien neu denken, um skalierbare Services zu entwickeln, exzellente Customer Experience zu bieten und über den gesamten Lifecycle hinweg Wert zu generieren. Customer Experience & Customer Lifetime Management entwickeln sich zum zentralen Differenzierungsfaktor — über Services, Schnittstellen und Geschäftsmodelle hinweg. Als Senior Consultant (all genders) Mobility Solutions & Customer Experience Strategy entwickelst Du gemeinsam mit unserem Team strategische Mobilitätslösungen, orchestrierst Kundenschnittstellen und hebst optimale Wertpotenziale entlang des gesamten Customer Lifecycle. * 4-6 Jahre Berufserfahrung in einer führenden Top-Management Beratung, einer Strategieabteilung oder in der Mobilitätsindustrie mit Schwerpunkt Mobility Solutions, Customer Experience, Customer Lifetime Management
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Wir suchen Customer Success Managers, die sich unserem Customer Service Team anschließen und mit auf unsere Reise gehen. * Ein umfassendes Onboarding: Wir bringen dir in unserem Customer Service Onboarding alles bei, was du brauchst, um bei uns erfolgreich zu sein.
Wir suchen Customer Success Managers, die sich unserem Customer Service Team anschließen und mit auf unsere Reise gehen. * Ein umfassendes Onboarding: Wir bringen dir in unserem Customer Service Onboarding alles bei, was du brauchst, um bei uns erfolgreich zu sein.
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Drive the implementation of new payment rails and features based on business data, customer insights, and company strategy - As a Product Manager focusing on scheme integrations and core payment platform components, you will be responsible for defining and executing the strategy that powers the movement of money for N26 customers across Europe. * Customer-first thinking, even in platform work
Drive the implementation of new payment rails and features based on business data, customer insights, and company strategy - As a Product Manager focusing on scheme integrations and core payment platform components, you will be responsible for defining and executing the strategy that powers the movement of money for N26 customers across Europe. * Customer-first thinking, even in platform work
NEU
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BwConsulting GmbH * Köln, Berlin * Feste Anstellung * Vollzeit - Wir beraten die strategischen Projekte des Verteidigungsministeriums und sind damit treibende Kraft für die kontinuierliche Weiterentwicklung der gesamten Bundeswehr. Du möchtest die Zeitenwende mitgestalten? Was Dich bei uns erwartet * Beratung unserer Kunden vor Ort in den Themenfeldern: Strategie, Steuerung, Organisation, Prozess-, Change– und Personalmanagement * Mitgestaltung von strukturierten und ergebnisorientierten Programmen und Projekten * eigenverantwortliche Übernahme von Arbeitspaketen, Teilprojekten und Projektleitungsverantwortung in Abhängigkeit des jeweiligen Erfahrungshintergrundes * strukturierte Problemlösung und überzeugende Präsentation Ihrer Beratungsergebnisse sowie deren professionelle Dokumentation - Was wir von Dir erwarten
BwConsulting GmbH * Köln, Berlin * Feste Anstellung * Vollzeit - Wir beraten die strategischen Projekte des Verteidigungsministeriums und sind damit treibende Kraft für die kontinuierliche Weiterentwicklung der gesamten Bundeswehr. Du möchtest die Zeitenwende mitgestalten? Was Dich bei uns erwartet * Beratung unserer Kunden vor Ort in den Themenfeldern: Strategie, Steuerung, Organisation, Prozess-, Change– und Personalmanagement * Mitgestaltung von strukturierten und ergebnisorientierten Programmen und Projekten * eigenverantwortliche Übernahme von Arbeitspaketen, Teilprojekten und Projektleitungsverantwortung in Abhängigkeit des jeweiligen Erfahrungshintergrundes * strukturierte Problemlösung und überzeugende Präsentation Ihrer Beratungsergebnisse sowie deren professionelle Dokumentation - Was wir von Dir erwarten
Evaluate initiatives: Support Product experimentation & testing initiatives; design test plans, obtain cross-functional alignment, execute robust analysis, and deliver actionable insights. * Contribute to self-serve data platform: Help building the right analytics foundations ,by pairing up with technical peers, so our product and business teams can interact with data and extract the right insights themselves. * Be part of our data-community: Collaborate with a broad range of analytics teams at N26 to utilise shared platforms, insights and innovations. * Drive the quantitative analysis on your segment, being responsible for the insights and business discovery on the team. * Data visualization & storytelling: Experience with modern BI tools (Tableau, Metabase, Looker, Superset, etc.) and strong capability to communicate insights clearly to senior .
Evaluate initiatives: Support Product experimentation & testing initiatives; design test plans, obtain cross-functional alignment, execute robust analysis, and deliver actionable insights. * Contribute to self-serve data platform: Help building the right analytics foundations ,by pairing up with technical peers, so our product and business teams can interact with data and extract the right insights themselves. * Be part of our data-community: Collaborate with a broad range of analytics teams at N26 to utilise shared platforms, insights and innovations. * Drive the quantitative analysis on your segment, being responsible for the insights and business discovery on the team. * Data visualization & storytelling: Experience with modern BI tools (Tableau, Metabase, Looker, Superset, etc.) and strong capability to communicate insights clearly to senior .
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Practice Development Consulting (PDC) Presbyopia Program Manager (m/w/x)
Practice Development Consulting (PDC) Presbyopia Program Manager (m/w/x)
ZEISS
Jena, Berlin,Oberkochen (Baden-Württemberg), München
You work closely with the global PDC team to gain customer insights and implement the program in targeted countries. * You will collaborate closely with the Professional Education Team, global PRESBYOND KOLs to ensure voice of customer is represented and co-develop educational programs * Customer oriented and solution driven approach * Proven experience in consulting premium products and customer settings
You work closely with the global PDC team to gain customer insights and implement the program in targeted countries. * You will collaborate closely with the Professional Education Team, global PRESBYOND KOLs to ensure voice of customer is represented and co-develop educational programs * Customer oriented and solution driven approach * Proven experience in consulting premium products and customer settings
We're looking for a hands-on problem solver—someone ready to roll up their sleeves and dive deep into all areas of the business to support millions of customers worldwide. * Define, track and report on key operational metrics (KPIs/ SLAs) to ensure alignment with company objectives, proactively reviewing data and performance insights * Project management experience, particularly in cross-functional teams with Product, Tech, or Customer Support Operations.
We're looking for a hands-on problem solver—someone ready to roll up their sleeves and dive deep into all areas of the business to support millions of customers worldwide. * Define, track and report on key operational metrics (KPIs/ SLAs) to ensure alignment with company objectives, proactively reviewing data and performance insights * Project management experience, particularly in cross-functional teams with Product, Tech, or Customer Support Operations.
NEU
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Pega System Architect (m/w/d)
Pega System Architect (m/w/d)
Senacor Technologies AG
Berlin, Bonn, Frankfurt, Hamburg, München, Nürnberg, Wien
Teilweise Home-Office
Du bringst mehrjährige Erfahrung als Pega System Architect mit und konntest Erfahrung in der Implementierung für Case Management, BPM, Customer Engagement und/oder Customer Decision Hub sammeln
Du bringst mehrjährige Erfahrung als Pega System Architect mit und konntest Erfahrung in der Implementierung für Case Management, BPM, Customer Engagement und/oder Customer Decision Hub sammeln
NEU
The Senior Associate will ensure rigorous regulatory compliance (Dutch, EU, German, especially EBA GL LOM) and contribute to scaling the credit risk function through data-driven insights and control effectiveness. * Strong analytical and quantitative skills, with the ability to independently generate actionable insights from complex data. * Bridge Complexity: Excellent communication skills, particularly the ability to translate complex technical and quantitative analyses into clear, concise insights for various .
The Senior Associate will ensure rigorous regulatory compliance (Dutch, EU, German, especially EBA GL LOM) and contribute to scaling the credit risk function through data-driven insights and control effectiveness. * Strong analytical and quantitative skills, with the ability to independently generate actionable insights from complex data. * Bridge Complexity: Excellent communication skills, particularly the ability to translate complex technical and quantitative analyses into clear, concise insights for various .
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Customer Accounting Integrations Specialist *remote* (m/f/d)
Customer Accounting Integrations Specialist *remote* (m/f/d)
Pliant GmbH
Berlin, Germany
Teilweise Home-Office
We are currently looking for a Customer Accounting Integrations Specialist (m/f/d) to join our team. * Lead customers through the full onboarding journey for accounting system integrations — from kick-off to go-live — ensuring a smooth, timely, and accurate setup. * Act as the primary point of contact for customers integrating their accounting tools with Pliant, offering guidance, coordination, and expertise throughout the process. * Collaborate cross-functionally with Product, Tech, and Customer Relations teams to troubleshoot and resolve integration challenges. * Deliver onboarding sessions, walkthroughs, and project milestone calls with confidence — aligning internal and customer finance teams along the way. * Understand customer-specific workflows and translate them into clear integration steps, whether the setup is file-based, API-driven, or hybrid.
We are currently looking for a Customer Accounting Integrations Specialist (m/f/d) to join our team. * Lead customers through the full onboarding journey for accounting system integrations — from kick-off to go-live — ensuring a smooth, timely, and accurate setup. * Act as the primary point of contact for customers integrating their accounting tools with Pliant, offering guidance, coordination, and expertise throughout the process. * Collaborate cross-functionally with Product, Tech, and Customer Relations teams to troubleshoot and resolve integration challenges. * Deliver onboarding sessions, walkthroughs, and project milestone calls with confidence — aligning internal and customer finance teams along the way. * Understand customer-specific workflows and translate them into clear integration steps, whether the setup is file-based, API-driven, or hybrid.
NEU
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(Junior) Consultant | NEW Banking (m/w/d)
(Junior) Consultant | NEW Banking (m/w/d)
BearingPoint GmbH
Frankfurt, Berlin, Düsseldorf, Hamburg, Leipzig, München, Stuttgart, Walldorf
Teilweise Home-Office
Anschreiben nicht erforderlich
Compliance: Anti-Financial-Crime, Bekämpfung von Geldwäsche- und Terrorismusfinanzierung, Know-Your-Customer/Know-Your-Enterprise, Non-Financial Risk Management, Kapitalmarkt-Compliance ...du möchtest mehr Insights zu den aktuellen Banking-Fragestellungen bei BearingPoint?
Compliance: Anti-Financial-Crime, Bekämpfung von Geldwäsche- und Terrorismusfinanzierung, Know-Your-Customer/Know-Your-Enterprise, Non-Financial Risk Management, Kapitalmarkt-Compliance ...du möchtest mehr Insights zu den aktuellen Banking-Fragestellungen bei BearingPoint?
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Senior Consultant / Manager (Gen) AI & Data Scientist | AI Garage (m/w/d)
Senior Consultant / Manager (Gen) AI & Data Scientist | AI Garage (m/w/d)
Capgemini Invent
Berlin, Frankfurt am Main, Hamburg, Köln, München, Stuttgart
Verantwortung als (Teil-) Projektleitung in einem der folgenden Bereiche: AI Strategy, AI für Customer Experience, AI Software Development und/oder der Implementierung von Data Science Lösungen
Verantwortung als (Teil-) Projektleitung in einem der folgenden Bereiche: AI Strategy, AI für Customer Experience, AI Software Development und/oder der Implementierung von Data Science Lösungen
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Microsoft Dynamics 365 Specialist (mwd)
Microsoft Dynamics 365 Specialist (mwd)
Vesterling AG
Frankfurt am Main, Düsseldorf, Trier, Koblenz, Bielefeld, Berlin, Hamburg, München, Köln
Teilweise Home-Office
Als Microsoft Dynamics 365 Specialist liegt Ihr Fokus auf Customer Service, Field Service und ITSM-bezogene Prozesse. * Tiefgehende Erfahrung in der Einführung und Weiterentwicklung von Microsoft Dynamics 365 mit Schwerpunkten wie Customer Service, Field Service oder ITSM
Als Microsoft Dynamics 365 Specialist liegt Ihr Fokus auf Customer Service, Field Service und ITSM-bezogene Prozesse. * Tiefgehende Erfahrung in der Einführung und Weiterentwicklung von Microsoft Dynamics 365 mit Schwerpunkten wie Customer Service, Field Service oder ITSM
German Speaking - (Senior) Customer Relations Specialist *remote* (m/f/d)
German Speaking - (Senior) Customer Relations Specialist *remote* (m/f/d)
Pliant GmbH
Berlin, Germany
Teilweise Home-Office
Champion a customer-first culture, combining empathy and technical insight with commercial awareness and strategic thinking - We are currently looking for aGerman Speaking - (Senior) Customer Relations Specialist (m/f/d) to join our team. * Own and drive the end-to-end customer experience strategy across our support operations, with a specific focus on payment-related use cases, complex account issues, and platform adoption. * Bring a strategic mindset to every touchpoint: analyse operational data, customer feedback, and platform behaviour to proactively identify friction points and design scalable, long-term solutions. * Lead process improvement initiatives that enhance service quality, reduce resolution times, and improve team efficiency—leveraging your deep fintech/SaaS support experience and strong understanding of customer behaviour in high-growth environments.
Champion a customer-first culture, combining empathy and technical insight with commercial awareness and strategic thinking - We are currently looking for aGerman Speaking - (Senior) Customer Relations Specialist (m/f/d) to join our team. * Own and drive the end-to-end customer experience strategy across our support operations, with a specific focus on payment-related use cases, complex account issues, and platform adoption. * Bring a strategic mindset to every touchpoint: analyse operational data, customer feedback, and platform behaviour to proactively identify friction points and design scalable, long-term solutions. * Lead process improvement initiatives that enhance service quality, reduce resolution times, and improve team efficiency—leveraging your deep fintech/SaaS support experience and strong understanding of customer behaviour in high-growth environments.
NEU
You'll turn content creators, influencers, affiliates and press into revenue drivers, work side-by-side with the founders, Communications team, and Central Growth teams to launch stories that land installs, new customers and loyalty – fast.
You'll turn content creators, influencers, affiliates and press into revenue drivers, work side-by-side with the founders, Communications team, and Central Growth teams to launch stories that land installs, new customers and loyalty – fast.
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CRM Solution Consultant (m/w/d) Low-Code/No-Code Platforms
CRM Solution Consultant (m/w/d) Low-Code/No-Code Platforms
PTA GmbH
Berlin, Dresden, Düsseldorf, Frankfurt, Hamburg, Karlsruhe, Kassel, Köln, Mannheim,München,Stuttgart
Teilweise Home-Office
Fachliche Anforderungen bei Kunden im Bereich CRM (Customer Relationship Management) aufnehmen und analysieren
Fachliche Anforderungen bei Kunden im Bereich CRM (Customer Relationship Management) aufnehmen und analysieren
(Senior) Consultant (all genders) Aerospace – OEM Strategy
(Senior) Consultant (all genders) Aerospace – OEM Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
Transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations
Transform functional perimeters and entire companies towards customer centric thinking and efficient end-to-end processes and organizations
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Handling customer inquiries regarding trading platform, accounts, deposits and withdrawals; Assisting clients with onboarding, KYC (Know Your Customer), and account verification processes; Collecting and analyzing customer feedback to improve service offerings; 1-2 years of experience in customer support within the financial sector; experience with a broker is a plus!
Handling customer inquiries regarding trading platform, accounts, deposits and withdrawals; Assisting clients with onboarding, KYC (Know Your Customer), and account verification processes; Collecting and analyzing customer feedback to improve service offerings; 1-2 years of experience in customer support within the financial sector; experience with a broker is a plus!
(Senior) Consultant (all genders) Aviation Strategy
(Senior) Consultant (all genders) Aviation Strategy
Porsche Consulting GmbH
Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity
Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity
Microsoft Dynamics 365 Specialist (mwd)
Microsoft Dynamics 365 Specialist (mwd)
Vesterling AG
Frankfurt am Main, Düsseldorf, Trier, Koblenz, Bielefeld, Berlin, Hamburg, München, Deutschland
Teilweise Home-Office
Als Microsoft Dynamics 365 Specialist liegt Ihr Fokus auf Customer Service, Field Service und ITSM-bezogene Prozesse. * Tiefgehende Erfahrung in der Einführung und Weiterentwicklung von Microsoft Dynamics 365 mit Schwerpunkten wie Customer Service, Field Service oder ITSM
Als Microsoft Dynamics 365 Specialist liegt Ihr Fokus auf Customer Service, Field Service und ITSM-bezogene Prozesse. * Tiefgehende Erfahrung in der Einführung und Weiterentwicklung von Microsoft Dynamics 365 mit Schwerpunkten wie Customer Service, Field Service oder ITSM
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Customer Success Manager:in in einem Green-Tech Start up (m/w/d)
Customer Success Manager:in in einem Green-Tech Start up (m/w/d)
Green Fusion GmbH
Berlin, Deutschland
Teilweise Home-Office
Customer Service, Sales & Business DevelopmentBerlin, Germany Remote - Wir suchen eine:n neue:n Customer Success Manager:in ab 01.11.25. * Als Customer Success Manager:in bist du das Bindeglied zu unseren Kunden und sorgst für deren Zufriedenheit mit Green Fusion. * Du bist die vierte Customer Success Person und kannst dir zusammen mit unserem deine Spielwiese komplett neu aufbauen, das beinhaltet z.B erste Prozesse aufzubauen.
Customer Service, Sales & Business DevelopmentBerlin, Germany Remote - Wir suchen eine:n neue:n Customer Success Manager:in ab 01.11.25. * Als Customer Success Manager:in bist du das Bindeglied zu unseren Kunden und sorgst für deren Zufriedenheit mit Green Fusion. * Du bist die vierte Customer Success Person und kannst dir zusammen mit unserem deine Spielwiese komplett neu aufbauen, das beinhaltet z.B erste Prozesse aufzubauen.
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Als Teil unseres Customer Care Teams bist Du die erste Ansprechperson für unsere Kund:innen und sorgst mit Deiner lösungsorientierten, herzlichen Unterstützung für ein begeisterndes Kundenerlebnis . Customer ServiceBerlin, GermanyEUR 500-500 / month
Als Teil unseres Customer Care Teams bist Du die erste Ansprechperson für unsere Kund:innen und sorgst mit Deiner lösungsorientierten, herzlichen Unterstützung für ein begeisterndes Kundenerlebnis . Customer ServiceBerlin, GermanyEUR 500-500 / month
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Our team of 600 comes from all corners of the world; we drive things forward collaboratively, take personal responsibility, value positive critical thinking, and persistently serve our customers and planet.
Our team of 600 comes from all corners of the world; we drive things forward collaboratively, take personal responsibility, value positive critical thinking, and persistently serve our customers and planet.
Senior Consultant Networks (mwd)
Senior Consultant Networks (mwd)
Vesterling AG
Berlin, Hamburg, München, Köln, Dresden, Koblenz, Paderborn
Teilweise Home-Office
It convinces its customers with high consulting quality and industry-specific expertise. * Likewise, you will plan customer workshops and assist with customer acquisition and proposal preparation. * Several years of professional experience in consulting customers (internal and external) for the development of secure network infrastructures and network architectures * Experience in project management as well as customer- and solution-oriented consulting personality with strong communication skills
It convinces its customers with high consulting quality and industry-specific expertise. * Likewise, you will plan customer workshops and assist with customer acquisition and proposal preparation. * Several years of professional experience in consulting customers (internal and external) for the development of secure network infrastructures and network architectures * Experience in project management as well as customer- and solution-oriented consulting personality with strong communication skills
Our goal is to help customers discover the world and create lasting memories. We focus on creating tailor-made experiences for our customers because we believe life is too short for standard travel. * Ship AI agents: Design, deploy, and monitor production‑grade LLM agents that improve customer experience in sales and operations while keeping humans in control.
Our goal is to help customers discover the world and create lasting memories. We focus on creating tailor-made experiences for our customers because we believe life is too short for standard travel. * Ship AI agents: Design, deploy, and monitor production‑grade LLM agents that improve customer experience in sales and operations while keeping humans in control.
Beliebte Jobs
- Customer Service Representative
- Brand Management
- Customer Services
- Communications
- Customer Experience
- Customer Engagement
- Customer Satisfaction
- Customer Director
- Customer Success
- Customer Success Management
- Customer Service
- Customer Insights
- Customer Relationship Manager
- Customer Insight Management
- Customer Journey
- Customer Experience Management