As a Senior Customer Success Manager, you'll be at the heart of building long-term partnerships with our clients, helping them achieve measurable business results and grow on our platform. You'll collaborate closely with Product & Engineering, Sales, and Finance to deliver a world-class customer experience and maximize the value our clients get from our software. * 5+ years of experience in Customer Success, Account Management, or Consulting in B2B SaaS. For our Customer Success team, this means joining a stable, growing company where your work directly influences how millions of people move in cities worldwide. You'll own the customer journey end-to-end — from onboarding through daily support, escalations, renewals, and growth. You'l
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