You demonstrate analytical strength: Prepare detailed reports on service KPIs, escalations, lead times, and costs. * Be close to the business: Support the analysis of customer feedback, complaints, and escalations and derive concrete improvement measures. * Your support is needed: You contribute to budget planning, forecasting, and cost optimization initiatives. * Your expertise: Ideally, hands-on experience with after-sales processes, service KPIs, warranty management, and cost and budget control. * Fully equipped: We provide you with a company car for both business and private use, including a fuel card, a comprehensive home office setup, and a subsidy for your internet costs.
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