Implementation Service Expertise: Proven experience as a Presales Architect, Solution, Platform Architect, or Principal Consultant in competitive solutions, such as e.g., Salesforce, Microsoft, or Pegasystems, with a strong understanding of service management and customer service processes. Certifications: Competitive certifications, such as Salesforce certifications (e.g., Service Cloud Consultant) or ServiceNow certifications (e.g., CSA, CIS-CSM), are highly preferred. Export Control Regulations - For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export ...
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