As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. * Provide feedback to product management about product enhancements that can address customer needs and drive additional business value - 8+ years of pre-sales solution consulting or sales engineering experience in Customer Experience, Customer Service Management, CRM, or Customer Engagement industry - Experience working collaboratively across a complex sales eco-system, with account teams, sales leadership, commercial, product management, product marketing, , and professional services - Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence
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