Client Success Manager (m/f/d)
Client Success Manager (m/f/d)
NTT Global Data Centers EMEA GmbH
Frankfurt am Main
Teilweise Home-Office
Anschreiben nicht erforderlich
As a key commercial contact for Enterprise and Retail clients, the Client Success Manager (m/f/d) holds overall responsibility and accountability for client accounts throughout their entire lifecycle with our company. * Develop and maintain positive client relationships to ensure overall client success and satisfaction, acting as a between clients and internal/external stakeholders to mitigate churn. * Support and develop existing client relationships, including contributing to Account Development Plans and related materials. * Several years' experience in sales, business relationship management, service management, or client success management within a technical services company (e.g., data centre services, telecommunications, or similar). The role is focused on developing trusted, long-lasting relationships across multiple contact points, ensuring all contractual obligations ...
As a key commercial contact for Enterprise and Retail clients, the Client Success Manager (m/f/d) holds overall responsibility and accountability for client accounts throughout their entire lifecycle with our company. * Develop and maintain positive client relationships to ensure overall client success and satisfaction, acting as a between clients and internal/external stakeholders to mitigate churn. * Support and develop existing client relationships, including contributing to Account Development Plans and related materials. * Several years' experience in sales, business relationship management, service management, or client success management within a technical services company (e.g., data centre services, telecommunications, or similar). The role is focused on developing trusted, long-lasting relationships across multiple contact points, ensuring all contractual obligations ...