This is a high-impact leadership role for an experienced, strategic, and collaborative leader who can connect data, digital enablement, transformation, and people development to deliver measurable business results. Are you a strategic leader who enjoys building capability, driving change, and creating business impact? We are looking for a Customer Excellence Director (all genders) to lead our affiliate-wide Customer Excellence agenda and help shape the future of commercial performance, customer experience, and operational effectiveness. * Business Intelligence - Commercial performance and business planning * Lead affiliate business planning and performance management across Plan, LRP, S&OP, brand planning, KPI frameworks, and incentive models * Drive transformation across Commercial, Medical, Market Access, and Business Technology Services
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