Provide support for IT systems and End-Users in the facility, including, but not limited to: Shop Floor Systems (SFS), Manufacturing Execution Systems (MES), Enterprise resource planning (ERP), Virtual and Physical servers, LAN/WAN equipment, desktop computers and laptops, communication, and collaboration systems with the use of existing procedures - * Exemplary behavior in IT security related topics * Demonstrated working knowledge of basic to complex hardware and software products * Good interpersonal skills and communication skills * Strong project management and coordination skills * Expands skills in own work area within an analytical/scientific method or operational process * Applies experience and skills to complete assigned work
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