IMPACT starts with us: As part of the European eMobility organization at Schneider eStar, you'll join the Technical Desk and Training team supporting our Electric Chargers, Energy Storage Systems, and Energy Management Charging solutions. In this role as Technical Support Expert (f/m/d) - Energy Storage Systems (ESS), you will serve as the final escalation point for complex technical challenges across our ESS portfolio. You'll ensure system reliability, drive customer satisfaction, and proactively prevent future issues by turning field insights into scalable improvements. * Troubleshoot system level problems across PCS, BMS, and control units‑level problems across PCS, BMS, and control units * Diagnose integration issues with cloud platforms, EMS controllers, and third-party systems via LAN or Modbus‑party systems via LAN or Modbus
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