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Technical Support
Einbeck
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0 Treffer für Technical Support Jobs in Einbeck im Umkreis von 30 km
36 passende Jobs liegen außerhalb deiner Region
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Quantum Software Engineer (m/f/d)
Quantum Software Engineer (m/f/d)
Gesellschaft für wissenschaftliche Datenverarbeitung mbH, Göttingen
Göttingen
Teilweise Home-Office
To add a new chapter to our commitment to providing innovative technical services, we are looking for a highly motivated candidate to be part of the QUICS (Quantum Innovation and Computing for SME) project. In addition to providing access, the goal is also to support companies in identifying and implementing meaningful use cases for quantum computing. * Ability to communicate technical concepts to non-technical customers * Experience with customer-facing technical roles * Experience with service-oriented user support
To add a new chapter to our commitment to providing innovative technical services, we are looking for a highly motivated candidate to be part of the QUICS (Quantum Innovation and Computing for SME) project. In addition to providing access, the goal is also to support companies in identifying and implementing meaningful use cases for quantum computing. * Ability to communicate technical concepts to non-technical customers * Experience with customer-facing technical roles * Experience with service-oriented user support
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Schnelle Bewerbung
As an innovative partner to the automotive, medical, and electrical industries, our core competencies include the development and production of high-quality tools, technical plastic parts, and assemblies. - As a part of our technical team you will be conducting tool qualifications and validations internally and with suppliers for the production of plastic parts in Automotive and Industrial applications - You will support and discuss tool concepts and constructions with internal and external partners and customers - You will support the internal sales department during the quotation phase by providing detailed concept and cost breakdowns for tools and related equipment such as injection molding machines and assembly lines - You will be conducting technical evaluation and processing of error reports
As an innovative partner to the automotive, medical, and electrical industries, our core competencies include the development and production of high-quality tools, technical plastic parts, and assemblies. - As a part of our technical team you will be conducting tool qualifications and validations internally and with suppliers for the production of plastic parts in Automotive and Industrial applications - You will support and discuss tool concepts and constructions with internal and external partners and customers - You will support the internal sales department during the quotation phase by providing detailed concept and cost breakdowns for tools and related equipment such as injection molding machines and assembly lines - You will be conducting technical evaluation and processing of error reports
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Schnelle Bewerbung
BWI Group is seeking a Sales Support Engineer to join our Suspension Division at the Technical Center in Kraków to support new business pursuits with German OEMs. Functioning since 2000 in Technical Centre in Krakow - a modern R & D center, we currently employ over 300 people. * Represent BWI engineering at OEM technical center locations * Present BWI technical solutions to address those needs
BWI Group is seeking a Sales Support Engineer to join our Suspension Division at the Technical Center in Kraków to support new business pursuits with German OEMs. Functioning since 2000 in Technical Centre in Krakow - a modern R & D center, we currently employ over 300 people. * Represent BWI engineering at OEM technical center locations * Present BWI technical solutions to address those needs
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Electrical Design Engineer (m/f/d) – Premium CNC Machine Tools
Electrical Design Engineer (m/f/d) – Premium CNC Machine Tools
Modig Machine Tool AB
Kalmar, bundesweit
Schnelle Bewerbung
We distinguish ourselves through complete, integrated solutions – from problem solving and tailored machine design to manufacturing, testing, training, and ongoing technical support. We are now looking for a skilled Electrical Design Engineer (m/f/d) who wants to join a highly technical environment where innovation, quality, and long-term customer relationships are at the core. * Support hardware-related testing, troubleshooting, and commissioning of machines * Good technical understanding of industrial automation and control systems
We distinguish ourselves through complete, integrated solutions – from problem solving and tailored machine design to manufacturing, testing, training, and ongoing technical support. We are now looking for a skilled Electrical Design Engineer (m/f/d) who wants to join a highly technical environment where innovation, quality, and long-term customer relationships are at the core. * Support hardware-related testing, troubleshooting, and commissioning of machines * Good technical understanding of industrial automation and control systems
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Technical Architect (m/f/d) Trade Promotion Management Salesforce CG Cloud
Technical Architect (m/f/d) Trade Promotion Management Salesforce CG Cloud
Peak & Peak GmbH
remote, Germany
Schnelle Bewerbung
Why we are looking for support We are looking for support to grow our expertise in the area of TPM (Trade Promotion Management ) within the Consumer Goods field. * Lead and coordinate projects within the Salesforce TPM domain, ensuring Functional and some Technical alignment with business needs and strategic objectives. * Facilitate Functional design sessions and discussions, translating business requirements into Functional and Technical specifications. * Understand and articulate the functional and technical aspects of Salesforce, particularly relating to trade promotion management.
Why we are looking for support We are looking for support to grow our expertise in the area of TPM (Trade Promotion Management ) within the Consumer Goods field. * Lead and coordinate projects within the Salesforce TPM domain, ensuring Functional and some Technical alignment with business needs and strategic objectives. * Facilitate Functional design sessions and discussions, translating business requirements into Functional and Technical specifications. * Understand and articulate the functional and technical aspects of Salesforce, particularly relating to trade promotion management.
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Technical Service Representative
Technical Service Representative
Huntsman (Germany) GmbH Huntsman Polyurethanes
Germany - Georgsmarienhutte
Teilweise Home-Office
Provide technical support to our customers, including troubleshooting and application guidance. At Huntsman we are currently looking for motivated and enthusiastic Technical Service & Development Engineer – Polyurethanes (PU) Rigid Foam (m/w/n). * Collaborate closely with our and sales department, who will actively support you in this diverse and demanding role.
Provide technical support to our customers, including troubleshooting and application guidance. At Huntsman we are currently looking for motivated and enthusiastic Technical Service & Development Engineer – Polyurethanes (PU) Rigid Foam (m/w/n). * Collaborate closely with our and sales department, who will actively support you in this diverse and demanding role.
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Professional Services Consultant - DAM
Professional Services Consultant - DAM
Fotoware AS
Baden, Zürich, Oslo, bundesweit, Home-Office
Teilweise Home-Office
Our culture is guided by four core values—Responsible, Passionate, Caring, and Innovative—and they shape how we take ownership, deliver on our promises, and support one another. With a strong technical foundation, you're the person who instantly understands the technical implications behind customer needs — and can translate them into clear, structured implementation steps. At the same time, you explain complex technical setups to customers in a simple, friendly, and actionable way. Whether you're mapping workflows, designing improvements, or troubleshooting intricate software and infrastructure issues — your mix of hands-on mentality and technical depth is what makes the real difference. * Strong technical understanding, ideally with experience in software, SaaS, integrations, APIs, or cloud-based infrastructures
Our culture is guided by four core values—Responsible, Passionate, Caring, and Innovative—and they shape how we take ownership, deliver on our promises, and support one another. With a strong technical foundation, you're the person who instantly understands the technical implications behind customer needs — and can translate them into clear, structured implementation steps. At the same time, you explain complex technical setups to customers in a simple, friendly, and actionable way. Whether you're mapping workflows, designing improvements, or troubleshooting intricate software and infrastructure issues — your mix of hands-on mentality and technical depth is what makes the real difference. * Strong technical understanding, ideally with experience in software, SaaS, integrations, APIs, or cloud-based infrastructures
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Sales Manager Polyurethane DACH (f/m/d)
Sales Manager Polyurethane DACH (f/m/d)
Chem-Trend (Deutschland) GmbH
Home-Office, DACH-Region
Teilweise Home-Office
Anschreiben nicht erforderlich
Customer engagement: You maintain a strong market presence through regular customer visits, hands-on support during product trials and close technical collaboration. Chem-Trend, a company of the Freudenberg Group, is a global leader in the development, manufacture, and marketing of specialized release agents, purging compounds, paper impregnation chemicals, and other process chemical specialties and additives, with manufacturing and R & D operations in North and South America, Europe, India, and Asia that are supported by its headquarters in Michigan, USA. You support our team as * Industry experience: Several years of proven experience in technical sales within the Polyurethane industry.
Customer engagement: You maintain a strong market presence through regular customer visits, hands-on support during product trials and close technical collaboration. Chem-Trend, a company of the Freudenberg Group, is a global leader in the development, manufacture, and marketing of specialized release agents, purging compounds, paper impregnation chemicals, and other process chemical specialties and additives, with manufacturing and R & D operations in North and South America, Europe, India, and Asia that are supported by its headquarters in Michigan, USA. You support our team as * Industry experience: Several years of proven experience in technical sales within the Polyurethane industry.
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Reporting to the Services organization, you will play a hands-on role in delivering network solutions and providing post-sales technical support. * Support partner engineers during deployments and act as an escalation point for technical queries * Lead solution delivery activities including remote deployment support, network migrations, and acceptance testing * Review and validate Technical Deployment Package (TDP) content with internal and external stakeholders, ensuring all details are clear and executable * Up to 5 years of experience in a network engineering or related technical role * Ability to manage multiple projects, analyse technical data, and translate designs into deployable solutions * Flexibility to travel (~25%) and support night-time maintenance windows (~25%) * Experience collaborating in matrixed teams across functions like engineering, support, and field operations
Reporting to the Services organization, you will play a hands-on role in delivering network solutions and providing post-sales technical support. * Support partner engineers during deployments and act as an escalation point for technical queries * Lead solution delivery activities including remote deployment support, network migrations, and acceptance testing * Review and validate Technical Deployment Package (TDP) content with internal and external stakeholders, ensuring all details are clear and executable * Up to 5 years of experience in a network engineering or related technical role * Ability to manage multiple projects, analyse technical data, and translate designs into deployable solutions * Flexibility to travel (~25%) and support night-time maintenance windows (~25%) * Experience collaborating in matrixed teams across functions like engineering, support, and field operations
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You will support and further strengthen the ISCC EU certification scheme, including traceability, chain of custody, and greenhouse gas (GHG) aspects, in line with the overarching principles of ISCC EU and related regulatory requirements, while working closely with internal teams, , , and external stakeholders. * Initiating, organising, and participating in stakeholder consultations, technical working groups, and industry dialogues * Engaging with , competent authorities, and to support consistent interpretation and recognition of ISCC requirements * Contributing to communication materials such as newsletters, website content, and technical updates related to biomass fuels - We believe that our team is our core asset and we support our people as best we can. * Access to several trainings as well as specific technical courses
You will support and further strengthen the ISCC EU certification scheme, including traceability, chain of custody, and greenhouse gas (GHG) aspects, in line with the overarching principles of ISCC EU and related regulatory requirements, while working closely with internal teams, , , and external stakeholders. * Initiating, organising, and participating in stakeholder consultations, technical working groups, and industry dialogues * Engaging with , competent authorities, and to support consistent interpretation and recognition of ISCC requirements * Contributing to communication materials such as newsletters, website content, and technical updates related to biomass fuels - We believe that our team is our core asset and we support our people as best we can. * Access to several trainings as well as specific technical courses
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Director Business Development EMEA (m/w/d) – OEM, Licensing & Strategic Supply Partnerships in Protein Technologies
Director Business Development EMEA (m/w/d) – OEM, Licensing & Strategic Supply Partnerships in Protein Technologies
Blickling
europaweit
Teilweise Home-Office
Schnelle Bewerbung
Our client is growing rapidly in Europe and supports scientific innovation worldwide with high-quality proteins, antibodies, and assays. * Technical expertise in life science technologies (proteins, assays, reagents).
Our client is growing rapidly in Europe and supports scientific innovation worldwide with high-quality proteins, antibodies, and assays. * Technical expertise in life science technologies (proteins, assays, reagents).
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Global Accounts Success Manager
Global Accounts Success Manager
Shopify
Remote - EMEA, France, Germany, United Kingdom, Netherlands, Brussels
Escalating technical issues to Shopify's support teams when necessary. Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities. * Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor * Comfortable diving deep into technical product knowledge and becoming a Shopify product expert.
Escalating technical issues to Shopify's support teams when necessary. Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities. * Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor * Comfortable diving deep into technical product knowledge and becoming a Shopify product expert.
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We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Germany-based role, reporting to the of Technical Success Management. * Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals * Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions * Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams * 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Germany-based role, reporting to the of Technical Success Management. * Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals * Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions * Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams * 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
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(Senior) Scientist Electromagnetic Actuation Technologies (m/f/d)
(Senior) Scientist Electromagnetic Actuation Technologies (m/f/d)
ABB AG
Mannheim, Home-Office
Teilweise Home-Office
We not only research novel actuation solutions, but we also improve existing products and support our divisions with our deep expertise. In addition, you will partner with our divisions to address complex technical challenges and accelerate their development cycles.
We not only research novel actuation solutions, but we also improve existing products and support our divisions with our deep expertise. In addition, you will partner with our divisions to address complex technical challenges and accelerate their development cycles.
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Technical Sales Manager (m/f/d)
Technical Sales Manager (m/f/d)
Institut für Industrielle Fertigung und Fabrikbetrieb (IFF)
Niebull, Germany
IFF Health & Biosciences is seeking an experienced Technical Sales Manager to drive growth of our Cultures & Dairy Enzymes portfolio across the German Cheese & Fresh Dairy industry. In this key customer‑facing role, you will combine technical dairy expertise with strong commercial acumen to build partnerships, identify new business opportunities, and position IFF as the preferred supplier for innovative culture and enzyme solutions. Supported by a global cross‑functional team, you will manage strategic accounts, negotiations, and represent IFF at industry events—contributing directly to advancing innovation and shaping the future of dairy production in Germany. * Strong technical‑commercial communication skills, able to translate complex solutions into customer value.
IFF Health & Biosciences is seeking an experienced Technical Sales Manager to drive growth of our Cultures & Dairy Enzymes portfolio across the German Cheese & Fresh Dairy industry. In this key customer‑facing role, you will combine technical dairy expertise with strong commercial acumen to build partnerships, identify new business opportunities, and position IFF as the preferred supplier for innovative culture and enzyme solutions. Supported by a global cross‑functional team, you will manage strategic accounts, negotiations, and represent IFF at industry events—contributing directly to advancing innovation and shaping the future of dairy production in Germany. * Strong technical‑commercial communication skills, able to translate complex solutions into customer value.
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Senior Business Development Manager (m/f/d) PCB Technology
Senior Business Development Manager (m/f/d) PCB Technology
Panasonic Industry Europe GmbH
Deutschland
Teilweise Home-Office
Define, execute and monitor technical developments in the field of printed circuit board materials and support the handover to real business solutions * Drive advanced material technologies from a leading supplier in the field of electronic materials * Be the technical key contact for leading PCB makers and OEM(s) in advanced market fields like IC/Semiconductors/Automotive/Networks and Industry * High level of technical understanding in the relevant electronic materials area and an active mindset to develop new materials * Independent working style, analytical and strategic thinking
Define, execute and monitor technical developments in the field of printed circuit board materials and support the handover to real business solutions * Drive advanced material technologies from a leading supplier in the field of electronic materials * Be the technical key contact for leading PCB makers and OEM(s) in advanced market fields like IC/Semiconductors/Automotive/Networks and Industry * High level of technical understanding in the relevant electronic materials area and an active mindset to develop new materials * Independent working style, analytical and strategic thinking
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Schnelle Bewerbung
As an Associate Solutions Consultant, you'll support our global sales team by providing technical and functional support on their key opportunities, whether this is a large Enterprise Account looking to make a small investment, or a full solution for an SMB customer, your role will be to provide the to rapidly understand their requirements and demonstrate how Zendesk will meet them. You'll be the technical bridge between our Sales team and their prospects. This will involve you supporting the technical relationship with our prospects to drive customer satisfaction by managing and delivering technical information, via remote calls and video conferences. * You have problem-solving skills, including the ability to meet a business requirement with a technical solution.
As an Associate Solutions Consultant, you'll support our global sales team by providing technical and functional support on their key opportunities, whether this is a large Enterprise Account looking to make a small investment, or a full solution for an SMB customer, your role will be to provide the to rapidly understand their requirements and demonstrate how Zendesk will meet them. You'll be the technical bridge between our Sales team and their prospects. This will involve you supporting the technical relationship with our prospects to drive customer satisfaction by managing and delivering technical information, via remote calls and video conferences. * You have problem-solving skills, including the ability to meet a business requirement with a technical solution.
Schnelle Bewerbung
Why we are looking for support You will collaborate with and to ensure solutions meet both technical and business requirements management. Technical Leadership & Guidance * Provide technical guidance to on best practices, code standards, and Salesforce capabilities. * Support the implementation of customizations, integrations, and third-party applications. * Work closely with business stakeholders to understand requirements and translate them into technical solutions. * Conduct technical presentations and workshops for both technical and non-technical audiences.
Why we are looking for support You will collaborate with and to ensure solutions meet both technical and business requirements management. Technical Leadership & Guidance * Provide technical guidance to on best practices, code standards, and Salesforce capabilities. * Support the implementation of customizations, integrations, and third-party applications. * Work closely with business stakeholders to understand requirements and translate them into technical solutions. * Conduct technical presentations and workshops for both technical and non-technical audiences.
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The Specialist will support the UAT Testing teams and help create, document and monitor test scenarios related to system enhancements and implementations of new initiatives relating to the CTC process. Manage and support customers through trial periods and transition to standard supply. Be part of the GSA CTC workforce management as well support developing KPI structures and reporting requirements. Support the operational Post Entry and Master Data Management Process. * Proactive collaboration with all CTC and Customer Care Teams (national and international teams) to support the order management processes. * Provide Support and Guidance - to new or developing and upskilling existing team members in new processes * Technical Expertise - Excel in generating and maintaining organized and accurate records.
The Specialist will support the UAT Testing teams and help create, document and monitor test scenarios related to system enhancements and implementations of new initiatives relating to the CTC process. Manage and support customers through trial periods and transition to standard supply. Be part of the GSA CTC workforce management as well support developing KPI structures and reporting requirements. Support the operational Post Entry and Master Data Management Process. * Proactive collaboration with all CTC and Customer Care Teams (national and international teams) to support the order management processes. * Provide Support and Guidance - to new or developing and upskilling existing team members in new processes * Technical Expertise - Excel in generating and maintaining organized and accurate records.
Account Manager Insulation Systems Polyurethanes
Account Manager Insulation Systems Polyurethanes
Huntsman (Germany) GmbH Huntsman Polyurethanes
Germany - Georgsmarienhutte
Teilweise Home-Office
As our Account Manager for Insulation Systems Polyurethanes, you will bring commercial sharpness, technical curiosity, and confidence in managing insulation and composite panel customers. * Coordinate customer needs with Technical Service, Innovation, Marketing, and internal sales functions to deliver technical and commercial solutions. * Provide accurate market intelligence, forecasts, and business insights to support strategic decisions. * Strong polyurethane (PU) technical understanding and ability to interpret customer needs in insulation and composite panel applications is an additional asset.
As our Account Manager for Insulation Systems Polyurethanes, you will bring commercial sharpness, technical curiosity, and confidence in managing insulation and composite panel customers. * Coordinate customer needs with Technical Service, Innovation, Marketing, and internal sales functions to deliver technical and commercial solutions. * Provide accurate market intelligence, forecasts, and business insights to support strategic decisions. * Strong polyurethane (PU) technical understanding and ability to interpret customer needs in insulation and composite panel applications is an additional asset.
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Sales Development Representative - DoiT Cloud Intelligence, EMEA
Sales Development Representative - DoiT Cloud Intelligence, EMEA
do it Logistic & Promotion
Remote Germany
Teilweise Home-Office
Support Regional GTM & Marketing activities across digital and onsite formats. * Clearly communicate compelling value propositions to technical buyers and stay current with the latest product and service information. * 1–3+ years of SDR/BDR experience in Cloud, preferably with a background in selling to technical decision makers such as CTO, VP Engineering or Head of DevOps. We embrace and support leveling up your skills professionally and personally.
Support Regional GTM & Marketing activities across digital and onsite formats. * Clearly communicate compelling value propositions to technical buyers and stay current with the latest product and service information. * 1–3+ years of SDR/BDR experience in Cloud, preferably with a background in selling to technical decision makers such as CTO, VP Engineering or Head of DevOps. We embrace and support leveling up your skills professionally and personally.
Junior Project Manager – Regional Growth Projects (12‑month assignment)
Junior Project Manager – Regional Growth Projects (12‑month assignment)
Huntsman (Germany) GmbH Huntsman Polyurethanes
Germany - Bad Sackingen
Teilweise Home-Office
We support the full journey — from early-stage concept development through scale-up and successful market launch. * Evaluate and report on project outcomes using financial tools such as NPV and ROI to support data-driven decision-making. A PhD with initial exposure to business activities is also highly valued and considered a strong asset, particularly for roles involving advanced technical innovation or research.
We support the full journey — from early-stage concept development through scale-up and successful market launch. * Evaluate and report on project outcomes using financial tools such as NPV and ROI to support data-driven decision-making. A PhD with initial exposure to business activities is also highly valued and considered a strong asset, particularly for roles involving advanced technical innovation or research.
Account Executive, DoiT Cloud Intelligence - Germany
Account Executive, DoiT Cloud Intelligence - Germany
do it Logistic & Promotion
Remote Germany
Teilweise Home-Office
You will be responsible for solution pitching, end-to-end deal management, negotiations and closing complex technical partnerships. * Partner with our Forward Deployed Engineers and Solutions Architects to solve "unsolvable" technical hurdles for prospects. We embrace and support leveling up your skills professionally and personally.
You will be responsible for solution pitching, end-to-end deal management, negotiations and closing complex technical partnerships. * Partner with our Forward Deployed Engineers and Solutions Architects to solve "unsolvable" technical hurdles for prospects. We embrace and support leveling up your skills professionally and personally.
Schnelle Bewerbung
You will collaborate with and to ensure solutions meet both technical and business requirements management. Why we are looking for support Technical Leadership & Guidance * Provide technical guidance to on best practices, code standards, and Salesforce capabilities. * Support the implementation of customizations, integrations, and third-party applications. * Work closely with business stakeholders to understand requirements and translate them into technical solutions. * Conduct technical presentations and workshops for both technical and non-technical audiences.
You will collaborate with and to ensure solutions meet both technical and business requirements management. Why we are looking for support Technical Leadership & Guidance * Provide technical guidance to on best practices, code standards, and Salesforce capabilities. * Support the implementation of customizations, integrations, and third-party applications. * Work closely with business stakeholders to understand requirements and translate them into technical solutions. * Conduct technical presentations and workshops for both technical and non-technical audiences.
Excellent communication skills, including the ability to influence technical and non-technical audiences at all organizational levels - Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Excellent communication skills, including the ability to influence technical and non-technical audiences at all organizational levels - Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.