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8 Treffer für Technical Support Manager Jobs in Gera im Umkreis von 30 km
Noch nichts dabei? Es gibt 8 weitere Jobs, die zu deiner Suche passen könnten
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IT-Systemadministrator (m/w/d) - Windows / M365 / Virtualisierung / Security
IT-Systemadministrator (m/w/d) - Windows / M365 / Virtualisierung / Security
Majori GmbH
Dresden, Leipzig, Magdeburg, Erfurt, Chemnitz, Gera, Jena, Zwickau, Halle (Salle), Plauen
Teilweise Home-Office
Schnelle Bewerbung
Administration & Support von Windows Server, Clients und zentralen Business-Anwendungen * Virtualisierung: Betrieb, Pflege und Support der Plattform (z. B. VMware/Hyper-V)
Administration & Support von Windows Server, Clients und zentralen Business-Anwendungen * Virtualisierung: Betrieb, Pflege und Support der Plattform (z. B. VMware/Hyper-V)
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IT-Systemadministrator (m/w/d) – Infrastruktur & IT-Betrieb
IT-Systemadministrator (m/w/d) – Infrastruktur & IT-Betrieb
Energieversorgung Gera GmbH
Gera
Teilweise Home-Office
Schnelle Bewerbung
Sie beraten und unterstützen die Fachbereiche bei der Nutzung der IT-Systeme und übernehmen Aufgaben im Anwendersupport.
Sie beraten und unterstützen die Fachbereiche bei der Nutzung der IT-Systeme und übernehmen Aufgaben im Anwendersupport.
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Anschreiben nicht erforderlich
Schnelle Bewerbung
Wir suchen ab sofort am Standort Zeulenroda-Triebes einen Fachinformatiker als IT Service & Support Spezialist (m/w/d) * Einbindung nachgelagerter Supporteinheiten sowie Nachverfolgung bis zur vollständigen Behebung der Störung * Erste Berufserfahrung im IT-Support, Service Desk oder in der Systemadministration
Wir suchen ab sofort am Standort Zeulenroda-Triebes einen Fachinformatiker als IT Service & Support Spezialist (m/w/d) * Einbindung nachgelagerter Supporteinheiten sowie Nachverfolgung bis zur vollständigen Behebung der Störung * Erste Berufserfahrung im IT-Support, Service Desk oder in der Systemadministration
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IT Servicetechniker im Projektgeschäft (m/w/d) bei pro-soft-gera GmbH
IT Servicetechniker im Projektgeschäft (m/w/d) bei pro-soft-gera GmbH
pro-soft-gera GmbH Datenverarbeitung und Medizinische Organisation
Gera
Schnelle Bewerbung
Übergabe der von Ihnen durchgeführten Projekte vollständig an unseren First Level Support, der dann die laufende Kundenbetreuung übernimmt.
Übergabe der von Ihnen durchgeführten Projekte vollständig an unseren First Level Support, der dann die laufende Kundenbetreuung übernimmt.
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2nd und 3rd Level Support für unsere Kunden
2nd und 3rd Level Support für unsere Kunden
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IT-Systemadministrator / IT-Support (m/w/d)
IT-Systemadministrator / IT-Support (m/w/d)
LCP-LASER-CUT-PROCESSING GmbH Laseranwendungszentrum
Hermsdorf Thüringen
Teilweise Home-Office
Schnelle Bewerbung
LCP-LASER-CUT-PROCESSING GmbH Laseranwendungszentrum * Hermsdorf Thüringen * Feste Anstellung * Homeoffice möglich, Teilzeit, Vollzeit - Sei einer der ersten Bewerber - Schnelle Bewerbung - Zukunft gestalten. Mit Laserkraft. Wir bei LCP erforschen, entwickeln, fertigen und bearbeiten Bauteile mittels Lasertechnologie - für präzise Hightech-Zukunftsprodukte. Forschergeist und Pionierkultur prägen unsere Arbeit. Der permanente Austausch zwischen Forschung, Industrie und Kunden sowie Weiterbildungen sorgen für bestes Know-how im gesamten Team. Wir haben Lust auf's Loslegen und Machen! Du auch? Dann werde der nächste #LASERPIONIER in unserem #TeamService. #laserpioniere #wirsindgerndieersten #modernesarbeiten - Deine Mission bei uns - Du installierst, konfigurierst und betreust firmeneigene IT-Hardware, IT-Systeme, Basissoftware sowie Telefonie- und SIP-Kommunikation.
LCP-LASER-CUT-PROCESSING GmbH Laseranwendungszentrum * Hermsdorf Thüringen * Feste Anstellung * Homeoffice möglich, Teilzeit, Vollzeit - Sei einer der ersten Bewerber - Schnelle Bewerbung - Zukunft gestalten. Mit Laserkraft. Wir bei LCP erforschen, entwickeln, fertigen und bearbeiten Bauteile mittels Lasertechnologie - für präzise Hightech-Zukunftsprodukte. Forschergeist und Pionierkultur prägen unsere Arbeit. Der permanente Austausch zwischen Forschung, Industrie und Kunden sowie Weiterbildungen sorgen für bestes Know-how im gesamten Team. Wir haben Lust auf's Loslegen und Machen! Du auch? Dann werde der nächste #LASERPIONIER in unserem #TeamService. #laserpioniere #wirsindgerndieersten #modernesarbeiten - Deine Mission bei uns - Du installierst, konfigurierst und betreust firmeneigene IT-Hardware, IT-Systeme, Basissoftware sowie Telefonie- und SIP-Kommunikation.
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Fachinformatiker für Systemintegration als Junior IT-Systemadministrator (m/w/d)
Fachinformatiker für Systemintegration als Junior IT-Systemadministrator (m/w/d)
Textilforschungsinstitut Thüringen- Vogtland e.V. (TITV e.V.)
Greiz
Teilweise Home-Office
Schnelle Bewerbung
Sie übernehmen den 1st- und 2nd-Level-Support, analysieren und lösen IT-Störungen, beschaffen Hard- und Software und begleiten deren Installation und Inbetriebnahme. Sie arbeiten service- und lösungsorientiert und bringen erste Erfahrung im 1st- und 2nd-Level-Support mit.
Sie übernehmen den 1st- und 2nd-Level-Support, analysieren und lösen IT-Störungen, beschaffen Hard- und Software und begleiten deren Installation und Inbetriebnahme. Sie arbeiten service- und lösungsorientiert und bringen erste Erfahrung im 1st- und 2nd-Level-Support mit.
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Schnelle Bewerbung
• IT-Support für Endanwender bei technischen Problemen und Fragen Support & Wissenstransfer • Entgegennahme, Priorisierung und Bearbeitung von IT-Anfragen im Rahmen des Helpdesk-Supports
• IT-Support für Endanwender bei technischen Problemen und Fragen Support & Wissenstransfer • Entgegennahme, Priorisierung und Bearbeitung von IT-Anfragen im Rahmen des Helpdesk-Supports
19 passende Jobs liegen außerhalb deiner Region
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IT Service Management You act as the single point of contact for local IT, ensuring stable operations, hands‑on support, and strong alignment between the local business and global IT organization. * Maintain a stable IT infrastructure that supports local engineering and business operations. Hands‑on IT Support * Support end users in following company IT support and escalation processes. * Act as Project Manager or local project lead for site‑specific (Germany/Jena) IT initiatives. * Support major incident coordination and ensure timely communication and resolution using ServiceNow. Technical Experience
IT Service Management You act as the single point of contact for local IT, ensuring stable operations, hands‑on support, and strong alignment between the local business and global IT organization. * Maintain a stable IT infrastructure that supports local engineering and business operations. Hands‑on IT Support * Support end users in following company IT support and escalation processes. * Act as Project Manager or local project lead for site‑specific (Germany/Jena) IT initiatives. * Support major incident coordination and ensure timely communication and resolution using ServiceNow. Technical Experience
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IT-Service-Manager/in / Digitalisierungsbeauftragte/r (m/w/d)
IT-Service-Manager/in / Digitalisierungsbeauftragte/r (m/w/d)
Wegener GmbH - Heizung, Klima, Sanitär -
Markkleeberg
Schnelle Bewerbung
Schulung und Unterstützung der bei der Nutzung digitaler Systeme und neuer Abläufe, einschließlich Anwendersupport im operativen Alltag. Anforderungen an den Bewerber: Grundkenntnisse: Anwenderberatung, Anwender-Support (IT)
Schulung und Unterstützung der bei der Nutzung digitaler Systeme und neuer Abläufe, einschließlich Anwendersupport im operativen Alltag. Anforderungen an den Bewerber: Grundkenntnisse: Anwenderberatung, Anwender-Support (IT)
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Technical Customer Success Manager (m/w/d)
Technical Customer Success Manager (m/w/d)
DEXPRO Solutions GmbH
Hamburg, Potsdam, Göttingen, Home-Office
Teilweise Home-Office
Schnelle Bewerbung
Bearbeitung von Support-Tickets (Annahme, Vorprüfung und Analyse von Kundenanfragen) * Sicherstellung einer schnellen und effizienten Supportunterstützung durch aktives Mitwirken bei der Fehlerbehebung sowie Identifikation von Ursachen in Kundensystemen * Verwaltung und Pflege des Helpdesk-Systems (Zammad) zur transparenten Nachverfolgung aller Supportfälle * Du verfügst über mindestens drei Jahre Erfahrung im technischen Support
Bearbeitung von Support-Tickets (Annahme, Vorprüfung und Analyse von Kundenanfragen) * Sicherstellung einer schnellen und effizienten Supportunterstützung durch aktives Mitwirken bei der Fehlerbehebung sowie Identifikation von Ursachen in Kundensystemen * Verwaltung und Pflege des Helpdesk-Systems (Zammad) zur transparenten Nachverfolgung aller Supportfälle * Du verfügst über mindestens drei Jahre Erfahrung im technischen Support
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Scientific Education Manager (m/f/x)* Dental Solutions EMEA
Scientific Education Manager (m/f/x)* Dental Solutions EMEA
Solventum GmbH
Home-Office
Teilweise Home-Office
As a Scientific Education Manager - Dental Solutions (m/f/x)* reporting to the EMEA, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. * Support the creation of high-quality content that reinforces scientific evidence, education and strategic communications. * Present clinical and technical information globally to Solventum teams, customers, associations, and universities. * Provide specialised clinical support to , , and advisors on complex issues related to digitally designed orthodontic and restorative products, focusing on Clear Tray Aligners.
As a Scientific Education Manager - Dental Solutions (m/f/x)* reporting to the EMEA, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. * Support the creation of high-quality content that reinforces scientific evidence, education and strategic communications. * Present clinical and technical information globally to Solventum teams, customers, associations, and universities. * Provide specialised clinical support to , , and advisors on complex issues related to digitally designed orthodontic and restorative products, focusing on Clear Tray Aligners.
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That's why we support our customers with comprehensive services and unique expertise, guiding them every step of the way. To strengthen our Solution Adoption & Expansion team, we are looking for a Customer Success Manager* with a passion for RF & signal integrity simulations, starting in the near term. * Own and drive the technical dimension of the sales process end-to-end, leading discovery, shaping success criteria, and executing compelling demonstrations and evaluations to secure successful outcomes * Collaborate closely with , sales teams, and marketing to ensure consistent positioning across the entire customer lifecycle, from pre-sales to post-sales, including support and services, to drive customer success, and enable sustainable business growth for CADFEM technical field - F lexible working hours & remote-work options to support your work-life balance
That's why we support our customers with comprehensive services and unique expertise, guiding them every step of the way. To strengthen our Solution Adoption & Expansion team, we are looking for a Customer Success Manager* with a passion for RF & signal integrity simulations, starting in the near term. * Own and drive the technical dimension of the sales process end-to-end, leading discovery, shaping success criteria, and executing compelling demonstrations and evaluations to secure successful outcomes * Collaborate closely with , sales teams, and marketing to ensure consistent positioning across the entire customer lifecycle, from pre-sales to post-sales, including support and services, to drive customer success, and enable sustainable business growth for CADFEM technical field - F lexible working hours & remote-work options to support your work-life balance
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Join us as a AI Product Manager HIS at Dedalus, one of the World's leading healthcare technology companies, based ideally in Germany or remotely in any of our European locationstodo the best work of your career and make a profound impact in providing better care for a healthier planet. As the Product Manager, with deep healthcare and AI expertise, you will * Support the PM in defining and maintaining the global AI product roadmap for Health Information Systems, ensuring alignment with corporate strategy and market needs. * Support in the identification and evaluation of third-party solutions, AI vendors, and integration partners relevant to the HIS space, contributing to build vs. buy assessments. * Excellent communication and stakeholder management skills, including the ability to engage with both technical and clinical audiences.
Join us as a AI Product Manager HIS at Dedalus, one of the World's leading healthcare technology companies, based ideally in Germany or remotely in any of our European locationstodo the best work of your career and make a profound impact in providing better care for a healthier planet. As the Product Manager, with deep healthcare and AI expertise, you will * Support the PM in defining and maintaining the global AI product roadmap for Health Information Systems, ensuring alignment with corporate strategy and market needs. * Support in the identification and evaluation of third-party solutions, AI vendors, and integration partners relevant to the HIS space, contributing to build vs. buy assessments. * Excellent communication and stakeholder management skills, including the ability to engage with both technical and clinical audiences.
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PORR is expanding its data center activities and is seeking a Design Manager to coordinate design delivery on a large data center construction project. The role covers design programme, RFIs, design reviews, consultant coordination, subcontractor design, buildability, procurement support, and construction interface management. * Tracking of RFIs, design changes, technical queries, and design decisions * Leadership of design coordination meetings and technical workshops * Support of buildability, maintainability, and value engineering reviews * Good understanding of CSA and MEP coordination, design deliverables, RFIs, and technical reviews * Career – Individual training and development opportunities to support long-term professional goals * Extras – A wide range of additional benefits and discounts enhancing both everyday work and leisure time
PORR is expanding its data center activities and is seeking a Design Manager to coordinate design delivery on a large data center construction project. The role covers design programme, RFIs, design reviews, consultant coordination, subcontractor design, buildability, procurement support, and construction interface management. * Tracking of RFIs, design changes, technical queries, and design decisions * Leadership of design coordination meetings and technical workshops * Support of buildability, maintainability, and value engineering reviews * Good understanding of CSA and MEP coordination, design deliverables, RFIs, and technical reviews * Career – Individual training and development opportunities to support long-term professional goals * Extras – A wide range of additional benefits and discounts enhancing both everyday work and leisure time
PORR is expanding its data center activities and is seeking a Package Manager to manage a defined construction package on a large data center project. * Management of RFIs, technical queries, design clarifications, and change items for the package * Degree or technical qualification in a relevant construction or engineering discipline * Ability to read drawings, manage technical queries, and understand package interfaces * Construction qualifications or package-specific technical certificates desirable * Career – Individual training and development opportunities to support long-term professional goals * Extras – A wide range of additional benefits and discounts enhancing both everyday work and leisure time * Personal Development – Support for individual life phases, including sabbaticals and caregiving arrangements
PORR is expanding its data center activities and is seeking a Package Manager to manage a defined construction package on a large data center project. * Management of RFIs, technical queries, design clarifications, and change items for the package * Degree or technical qualification in a relevant construction or engineering discipline * Ability to read drawings, manage technical queries, and understand package interfaces * Construction qualifications or package-specific technical certificates desirable * Career – Individual training and development opportunities to support long-term professional goals * Extras – A wide range of additional benefits and discounts enhancing both everyday work and leisure time * Personal Development – Support for individual life phases, including sabbaticals and caregiving arrangements
PORR is expanding its data center activities and is seeking a Senior Procurement Manager to lead procurement strategy for large data center construction projects. The role is responsible for procurement governance, package strategy, long-lead equipment, subcontract tendering, supplier risk, commercial alignment, and support to project delivery. * Development of the package procurement plan with commercial, technical, planning, and * Support of value engineering, alternative sourcing, and supplier diversification * Career – Individual training and development opportunities to support long-term professional goals * Extras – A wide range of additional benefits and discounts enhancing both everyday work and leisure time * Personal Development – Support for individual life phases, including sabbaticals and caregiving arrangements
PORR is expanding its data center activities and is seeking a Senior Procurement Manager to lead procurement strategy for large data center construction projects. The role is responsible for procurement governance, package strategy, long-lead equipment, subcontract tendering, supplier risk, commercial alignment, and support to project delivery. * Development of the package procurement plan with commercial, technical, planning, and * Support of value engineering, alternative sourcing, and supplier diversification * Career – Individual training and development opportunities to support long-term professional goals * Extras – A wide range of additional benefits and discounts enhancing both everyday work and leisure time * Personal Development – Support for individual life phases, including sabbaticals and caregiving arrangements
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If you require specific support during the application or interview process – e.g. live captions, more time for the interview or the task in a different format – just let us know so that we can adapt the process accordingly. Our Customer Relationship Management team is looking for a CRM Manager (all genders) with a strong focus on app communication to take ownership of planning, executing, analyzing, and optimizing customer journeys. * Project Ownership: You lead projects to improve app communication with our customers, including technical enhancements of the current setup and initiatives to further increase personalization levels across CRM mobile channels. * We care about your well being: We want to support you also during difficult times. * A comfortable working space with everything you need: High end technical equipment, fruits and drinks, no dress code and dogs are welcome in our office!
If you require specific support during the application or interview process – e.g. live captions, more time for the interview or the task in a different format – just let us know so that we can adapt the process accordingly. Our Customer Relationship Management team is looking for a CRM Manager (all genders) with a strong focus on app communication to take ownership of planning, executing, analyzing, and optimizing customer journeys. * Project Ownership: You lead projects to improve app communication with our customers, including technical enhancements of the current setup and initiatives to further increase personalization levels across CRM mobile channels. * We care about your well being: We want to support you also during difficult times. * A comfortable working space with everything you need: High end technical equipment, fruits and drinks, no dress code and dogs are welcome in our office!
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Schnelle Bewerbung
Edmund Optics Europe, a US owned-group consisting of Edmund Optics subsidiaries in Germany, UK, Netherlands and France, is responsible for sales, marketing, distribution, engineering and application support for a wide product range throughout Europe, the Middle East and Africa. The Sales Manager for Germany & Central Europe is responsible for increasing revenues and developing relationships with existing and new accounts in the assigned territory (Germany, Austria, Switzerland, Poland, Czech Republic, Hungary). The Sales Manager Germany & Central Europe reports to the Central Europe and will work closely with other functional areas including the regional sales teams, marketing, regional and global optical components/solutions experts and engineering to develop objectives and presentations. * At least 3 years' experience in technical sales, business development, key account ...
Edmund Optics Europe, a US owned-group consisting of Edmund Optics subsidiaries in Germany, UK, Netherlands and France, is responsible for sales, marketing, distribution, engineering and application support for a wide product range throughout Europe, the Middle East and Africa. The Sales Manager for Germany & Central Europe is responsible for increasing revenues and developing relationships with existing and new accounts in the assigned territory (Germany, Austria, Switzerland, Poland, Czech Republic, Hungary). The Sales Manager Germany & Central Europe reports to the Central Europe and will work closely with other functional areas including the regional sales teams, marketing, regional and global optical components/solutions experts and engineering to develop objectives and presentations. * At least 3 years' experience in technical sales, business development, key account ...
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Sales Account Manager (m/f/d) Scientific Instruments
Sales Account Manager (m/f/d) Scientific Instruments
Bruker Daltonics GmbH & Co. KG
Home-Office
Teilweise Home-Office
For Bruker Nano Surfaces and Metrology Business (BNSM) in Germany we are looking for Sales Account Manager (m/f/d). * Maintain and strengthen long-term relationships with customers, research institutes and industry partners to support sustainable business growth * Strong communication and presentation skills with the ability to explain technical solutions to scientific and industrial customers. * Able to travel both domestically and internationally on short notice (Up to 60% travel as required to support the role) This means we support your career goals and provide the resources and opportunities to advance your career. Whether it's a new role within the company or an international assignment, we support your career journey every step of the way. This means we offer the flexibility and support to take on new challenges and expand your professional horizons.
For Bruker Nano Surfaces and Metrology Business (BNSM) in Germany we are looking for Sales Account Manager (m/f/d). * Maintain and strengthen long-term relationships with customers, research institutes and industry partners to support sustainable business growth * Strong communication and presentation skills with the ability to explain technical solutions to scientific and industrial customers. * Able to travel both domestically and internationally on short notice (Up to 60% travel as required to support the role) This means we support your career goals and provide the resources and opportunities to advance your career. Whether it's a new role within the company or an international assignment, we support your career journey every step of the way. This means we offer the flexibility and support to take on new challenges and expand your professional horizons.
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Head of Proposals & Offering
Head of Proposals & Offering
Sybilla Technologies Sp. z o. o.
bundesweit, Home-Office
Teilweise Home-Office
You will analyse tender documentation, coordinate multidisciplinary teams, shape proposal strategy and personally contribute to developing high-quality proposal documentation together with our engineers and technical experts. * Personally draft, edit and integrate proposal content together with engineers, project managers and . * Support the evolution of Sybilla's proposal capability as the company continues to grow. Commercial Support * Support Business Development during opportunity qualification and bid/no-bid decisions. * reviewing technical content, * Excellent written English and the ability to transform technical information into clear, persuasive proposal content. * A dedicated mentor to support your onboarding and help you navigate your first weeks at Sybilla.
You will analyse tender documentation, coordinate multidisciplinary teams, shape proposal strategy and personally contribute to developing high-quality proposal documentation together with our engineers and technical experts. * Personally draft, edit and integrate proposal content together with engineers, project managers and . * Support the evolution of Sybilla's proposal capability as the company continues to grow. Commercial Support * Support Business Development during opportunity qualification and bid/no-bid decisions. * reviewing technical content, * Excellent written English and the ability to transform technical information into clear, persuasive proposal content. * A dedicated mentor to support your onboarding and help you navigate your first weeks at Sybilla.
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Role We are looking for a Technical Success Manager to join our team. This is a hybrid role based in Germany reporting to the , Technical Success Management in the Customer Success Organization department. * Understand customer goals, challenges, and technical needs to align with Zscaler solutions and drive satisfaction * Collaborate with Sales, Support, and Product teams to deliver a seamless customer experience * 5+ years of experience in customer-facing roles with a blend of technical expertise and account management, including product feature implementations and best-practice adoption * Experience utilizing AI-powered customer success platforms or predictive analytics tools to proactively identify customer adoption risks, anticipate technical escalations, and optimize retention strategies - Our Benefits program is one of the most important ways we support our .
Role We are looking for a Technical Success Manager to join our team. This is a hybrid role based in Germany reporting to the , Technical Success Management in the Customer Success Organization department. * Understand customer goals, challenges, and technical needs to align with Zscaler solutions and drive satisfaction * Collaborate with Sales, Support, and Product teams to deliver a seamless customer experience * 5+ years of experience in customer-facing roles with a blend of technical expertise and account management, including product feature implementations and best-practice adoption * Experience utilizing AI-powered customer success platforms or predictive analytics tools to proactively identify customer adoption risks, anticipate technical escalations, and optimize retention strategies - Our Benefits program is one of the most important ways we support our .
We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Germany-based role, reporting to the of Technical Success Management. * Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals * Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions * Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams * 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Germany-based role, reporting to the of Technical Success Management. * Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals * Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions * Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams * 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
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Lead Technical Account Manager – Cloud Infrastructure & Strategic Accounts (all genders)
Lead Technical Account Manager – Cloud Infrastructure & Strategic Accounts (all genders)
Contabo GmbH
Remote (Germany)
Teilweise Home-Office
Schnelle Bewerbung
Wir suchen zum nächstmöglichen Zeitpunkt in Vollzeit und unbefristet eine:n Lead Technical Account Manager – Cloud Infrastructure & Strategic Accounts (all genders). * Mehrjähriger Erfahrung als Technical Account Manager, Strategic Customer Success Manager oder Enterprise Account Manager im Cloud-, Hosting- oder Infrastrukturumfeld - Du arbeitest eng mit unseren wichtigsten internationalen Accounts, entwickelst unser dreiköpfiges KAM-Team weiter und etablierst gemeinsam mit Product, Operations und Support ein skalierbares Setup für strategische Kundenentwicklung. * Du entwickelst gemeinsam mit Product, Operations und Support ein skalierbares Key-Account- und Customer-Success-Setup weiter.
Wir suchen zum nächstmöglichen Zeitpunkt in Vollzeit und unbefristet eine:n Lead Technical Account Manager – Cloud Infrastructure & Strategic Accounts (all genders). * Mehrjähriger Erfahrung als Technical Account Manager, Strategic Customer Success Manager oder Enterprise Account Manager im Cloud-, Hosting- oder Infrastrukturumfeld - Du arbeitest eng mit unseren wichtigsten internationalen Accounts, entwickelst unser dreiköpfiges KAM-Team weiter und etablierst gemeinsam mit Product, Operations und Support ein skalierbares Setup für strategische Kundenentwicklung. * Du entwickelst gemeinsam mit Product, Operations und Support ein skalierbares Key-Account- und Customer-Success-Setup weiter.
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Coordinate internal resources, including technical, R&D, customer service, and supply chain teams, to support customer success. * Ability to support customer trials, troubleshoot technical product applications, and interpret process parameters. The Strategic Account Manager serves as the primary commercial contact and trusted partner for assigned regional strategic accounts. Managing a portfolio of medium-complexity accounts, the Strategic Account Manager identifies growth opportunities, optimizes share and profitability, and collaborates across functions to meet customer and business objectives. * Build strong relationships with procurement, technical, production, and other customer stakeholders. * Bachelor's degree in Chemistry, Engineering, Marketing, Business, or a related technical field. * Minimum 6 years of industrial sales experience; technical or marketing experience may be considered.
Coordinate internal resources, including technical, R&D, customer service, and supply chain teams, to support customer success. * Ability to support customer trials, troubleshoot technical product applications, and interpret process parameters. The Strategic Account Manager serves as the primary commercial contact and trusted partner for assigned regional strategic accounts. Managing a portfolio of medium-complexity accounts, the Strategic Account Manager identifies growth opportunities, optimizes share and profitability, and collaborates across functions to meet customer and business objectives. * Build strong relationships with procurement, technical, production, and other customer stakeholders. * Bachelor's degree in Chemistry, Engineering, Marketing, Business, or a related technical field. * Minimum 6 years of industrial sales experience; technical or marketing experience may be considered.