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7 Treffer für Technical Support Manager Jobs in Celle im Umkreis von 30 km
Noch nichts dabei? Es gibt 7 weitere Jobs, die zu deiner Suche passen könnten
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Schnelle Bewerbung
Georg Ebeling Spedition GmbH * Wedemark * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Schnelle Bewerbung - Ebeling Logistik ist ein starkes mittelständisches Logistikunternehmen. Bereits seit 1927 am Markt, ist es nach wie vor familiengeführt. Ansässig in der Wedemark, haben wir eine erstklassige Verkehrsanbindung im Dreieck Ruhrgebiet - Berlin - Hamburg. Unsere Dienstleistungen wickeln wir mit 100.000 qm Lagerfläche und 160 modernen Fahrzeugen in allen Größen ab. Mit unseren ca. 450 Mitarbeitern sind wir ein starker Arbeitgeber in der Region Hannover. Die Kunden erstrecken sich über vielfältige Branchen. So bieten wir den abwechslungsreiche Aufgaben in der Transport- und Lagerlogistik. Zur Verstärkung unseres Teams suchen wir an unserem Standort in der Wedemark zum nächstmöglichen Zeitpunkt einen Senior IT-Administrator / IT-Systemadministrator (m/w/d)
Georg Ebeling Spedition GmbH * Wedemark * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Schnelle Bewerbung - Ebeling Logistik ist ein starkes mittelständisches Logistikunternehmen. Bereits seit 1927 am Markt, ist es nach wie vor familiengeführt. Ansässig in der Wedemark, haben wir eine erstklassige Verkehrsanbindung im Dreieck Ruhrgebiet - Berlin - Hamburg. Unsere Dienstleistungen wickeln wir mit 100.000 qm Lagerfläche und 160 modernen Fahrzeugen in allen Größen ab. Mit unseren ca. 450 Mitarbeitern sind wir ein starker Arbeitgeber in der Region Hannover. Die Kunden erstrecken sich über vielfältige Branchen. So bieten wir den abwechslungsreiche Aufgaben in der Transport- und Lagerlogistik. Zur Verstärkung unseres Teams suchen wir an unserem Standort in der Wedemark zum nächstmöglichen Zeitpunkt einen Senior IT-Administrator / IT-Systemadministrator (m/w/d)
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Schnelle Bewerbung
Betreuung der Hörsaal-IT des IT-Trainingscenters der Bundeswehr in Standardprozessen und als Onsite-Support
Betreuung der Hörsaal-IT des IT-Trainingscenters der Bundeswehr in Standardprozessen und als Onsite-Support
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Schnelle Bewerbung
Anwendersupport in allen Bereichen der Logistik-IT
Anwendersupport in allen Bereichen der Logistik-IT
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Systems Engineer Rockets Motors (m/f/d)
Systems Engineer Rockets Motors (m/f/d)
Rheinmetall Waffe Munition GmbH
Unterlüß bei Celle
Teilweise Home-Office
Establish the system level engineering and product know-how and technical capability to support the manufacture, integration and implementation of various rocket motors at the Unterluess Plant * Support the , and/or the Sales function in technical discussions and negotiations with clients, solution providers or the technology providers * Support the and the Project Managers with investigations and data analysis * Participate in design reviews and technical project meetings to support the achievement of cost objectives and milestone schedules * Ensure the successful transfer of technology and know-how to support the process to industrialise the integration, assembly and testing process for various rocket motors * Execute the required System Engineering Functions in support of these programs. * Develop the required system level engineering documentation to support the programs
Establish the system level engineering and product know-how and technical capability to support the manufacture, integration and implementation of various rocket motors at the Unterluess Plant * Support the , and/or the Sales function in technical discussions and negotiations with clients, solution providers or the technology providers * Support the and the Project Managers with investigations and data analysis * Participate in design reviews and technical project meetings to support the achievement of cost objectives and milestone schedules * Ensure the successful transfer of technology and know-how to support the process to industrialise the integration, assembly and testing process for various rocket motors * Execute the required System Engineering Functions in support of these programs. * Develop the required system level engineering documentation to support the programs
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IT System Engineer System Management (w/m/d)
IT System Engineer System Management (w/m/d)
Oberlandesgericht Oldenburg Zentraler IT-Betrieb Nds. Justiz IT-Verwaltung
Celle
Teilweise Home-Office
Schnelle Bewerbung
Konzeption, Betrieb und Betreuung der Microsoft Intune Produktfamilie inklusive der lokalen Microsoft Configuration Manager Infrastruktur
Konzeption, Betrieb und Betreuung der Microsoft Intune Produktfamilie inklusive der lokalen Microsoft Configuration Manager Infrastruktur
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Schnelle Bewerbung
Du hast idealerweise mehr als drei Jahre Erfahrungen als IT-Systemadministrator mit Anwendersupport.
Du hast idealerweise mehr als drei Jahre Erfahrungen als IT-Systemadministrator mit Anwendersupport.
NEU
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IT-Systemadministrator / Systemadministrator (m/w/d)
IT-Systemadministrator / Systemadministrator (m/w/d)
inTime Express Logistik GmbH
Isernhagen
Teilweise Home-Office
Schnelle Bewerbung
Erfahrung im Helpdesk oder IT-Support - Teamfähigkeit und serviceorientiertes AuftretenAnforderungen an den Bewerber: Grundkenntnisse: Kundenberatung, -betreuung, Dokumentation (Archiv, Bibliothek), Anwenderberatung, Anwender-Support (IT), IT-Organisation, Systembetreuung, Systemadministration, Systemverwaltung, Informationstechnik, Computertechnik
Erfahrung im Helpdesk oder IT-Support - Teamfähigkeit und serviceorientiertes AuftretenAnforderungen an den Bewerber: Grundkenntnisse: Kundenberatung, -betreuung, Dokumentation (Archiv, Bibliothek), Anwenderberatung, Anwender-Support (IT), IT-Organisation, Systembetreuung, Systemadministration, Systemverwaltung, Informationstechnik, Computertechnik
25 passende Jobs liegen außerhalb deiner Region
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Supports and executes negotiations at a high level, but within defined limits within the framework of DOA * Experience of an automotive or battery environment in account management of technical product is preferred. * An excellent people and customer manager who places importance on their development ensuring a long term success. * Our well-advanced onboarding process and buddy program supports you to quickly grow into the position and team.
Supports and executes negotiations at a high level, but within defined limits within the framework of DOA * Experience of an automotive or battery environment in account management of technical product is preferred. * An excellent people and customer manager who places importance on their development ensuring a long term success. * Our well-advanced onboarding process and buddy program supports you to quickly grow into the position and team.
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Schnelle Bewerbung
As part of central tax team, support the local Continental teams preparing appropriate documentation for internal and external audits * Support our International Tax Team as well as the Tax Compliance Team in the global risk reporting process * Strong technical tax knowledge and understanding of tax compliance, regulations, and reporting requirements * Qualified support by our
As part of central tax team, support the local Continental teams preparing appropriate documentation for internal and external audits * Support our International Tax Team as well as the Tax Compliance Team in the global risk reporting process * Strong technical tax knowledge and understanding of tax compliance, regulations, and reporting requirements * Qualified support by our
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HSE Service Operations Manager EMEA (m/f/d)
HSE Service Operations Manager EMEA (m/f/d)
Kelvion Holding GmbH
Herne, Iserlohn, Sarstedt, Baierbrunn, Monzingen
Teilweise Home-Office
Schnelle Bewerbung
United as “One Kelvion,” our global team delivers innovative solutions that drive customer success and support a sustainable future. As HSE Service Operations Manager EMEA (m/f/d), you will play a key role in executing Kelvion's EMEA Service HSE strategy across European service centers, field service activities, and on-site assembly or construction projects. Working closely with Service leadership, local site teams, field service teams, contractors, and the EMEA HSE organisation, you will coach frontline leaders, support high-risk work preparation, drive incident learning, ensure CAPA follow-up, and promote a strong safety culture across remote and smaller service locations. * Provide hands-on field support for pre-job preparation, critical control verification, coaching, and corrective action follow-up. * Bachelor's degree in Occupational Health & Safety, Environmental Management, Engineering, ...
United as “One Kelvion,” our global team delivers innovative solutions that drive customer success and support a sustainable future. As HSE Service Operations Manager EMEA (m/f/d), you will play a key role in executing Kelvion's EMEA Service HSE strategy across European service centers, field service activities, and on-site assembly or construction projects. Working closely with Service leadership, local site teams, field service teams, contractors, and the EMEA HSE organisation, you will coach frontline leaders, support high-risk work preparation, drive incident learning, ensure CAPA follow-up, and promote a strong safety culture across remote and smaller service locations. * Provide hands-on field support for pre-job preparation, critical control verification, coaching, and corrective action follow-up. * Bachelor's degree in Occupational Health & Safety, Environmental Management, Engineering, ...
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We invest in our employees, providing them with the support and resources they need to succeed. We offer exciting and challenging development prospects for our Sales Office in Wolfsburg and are looking for an experienced Sales Account Manager. * Build and maintain strong customer relationships and support strategies to increase revenue * Drive continuous improvement initiatives, document best practices and support customer‑driven initiatives across divisions * Support commercial launches and gather market insights * Bachelor's Degree or equivalent combination of education and exerience in business administration, engineering, or a relevant technical field
We invest in our employees, providing them with the support and resources they need to succeed. We offer exciting and challenging development prospects for our Sales Office in Wolfsburg and are looking for an experienced Sales Account Manager. * Build and maintain strong customer relationships and support strategies to increase revenue * Drive continuous improvement initiatives, document best practices and support customer‑driven initiatives across divisions * Support commercial launches and gather market insights * Bachelor's Degree or equivalent combination of education and exerience in business administration, engineering, or a relevant technical field
NEU
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Technical Solutions Manager/Director(解决方案总监/经理）-Automotive software
Technical Solutions Manager/Director(解决方案总监/经理）-Automotive software
KOTEI Informatics Germany GmbH c/o Peltzer, Suhren, Rechtsanwälte
Hannover
Comprehensive Participation in Project Delivery: Regularly monitor ongoing projects, act as one of the front-line technical support personnel on-site, proactively facilitate project progress, and promptly resolve issues between clients and the project delivery team (e.g., misunderstandings in requirements, communication barriers). - Customer-Facing Technical Interface: Serve as the technical point of contact for clients, proficient in the company's technical products and services, primarily liaising with client-side R&D, engineering, and technical departments. - Active Engagement in Market Promotion Activities: Represent the company at market promotion events such as exhibitions and technical exchanges.
Comprehensive Participation in Project Delivery: Regularly monitor ongoing projects, act as one of the front-line technical support personnel on-site, proactively facilitate project progress, and promptly resolve issues between clients and the project delivery team (e.g., misunderstandings in requirements, communication barriers). - Customer-Facing Technical Interface: Serve as the technical point of contact for clients, proficient in the company's technical products and services, primarily liaising with client-side R&D, engineering, and technical departments. - Active Engagement in Market Promotion Activities: Represent the company at market promotion events such as exhibitions and technical exchanges.
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As Junior Tech Manager at 42 Wolfsburg, you will become a key member of our technical team, contributing to the management and enhancement of our tech environment. * Providing technical support for piscines, , and staff * Offering technical support for our website * Documenting technical processes * Any other campus tech support as required
As Junior Tech Manager at 42 Wolfsburg, you will become a key member of our technical team, contributing to the management and enhancement of our tech environment. * Providing technical support for piscines, , and staff * Offering technical support for our website * Documenting technical processes * Any other campus tech support as required
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Excellent university degree in computer science, software engineering, medical informatics, or a comparable technical field with very strong academic performance. * Strong technical acumen in SaaS architecture, cloud and distributed systems, security, and quality automation, plus a proven track record of driving AI adoption in engineering teams, ideally including hands‑on familiarity with Claude Code or similar agentic tooling (agents, skills, workflows, pipelines, harnesses, and context engineering). * Development: Our in-house academy and our portfolio of external cooperation partners will support you in your further development.
Excellent university degree in computer science, software engineering, medical informatics, or a comparable technical field with very strong academic performance. * Strong technical acumen in SaaS architecture, cloud and distributed systems, security, and quality automation, plus a proven track record of driving AI adoption in engineering teams, ideally including hands‑on familiarity with Claude Code or similar agentic tooling (agents, skills, workflows, pipelines, harnesses, and context engineering). * Development: Our in-house academy and our portfolio of external cooperation partners will support you in your further development.
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As Operations Associate, your mission is to support our Operations Team, especially but not only in HR and Marketing. * Administrative and project management support for conferences, workshops and other events * Supporting content creation like one pagers and brochures together with technical team * Support preparation and execution of summer offsite for whole company * Support operational excellence by optimizing MS Sharepoint, Confluence and MS Teams setup * Tech-Savviness: A strong understanding of software and the space industry can be an advantage, as it will help you better comprehend the business and provide more effective support. * Website development: Either as a project manager you have already implemented/updated a company website or have developed it yourself
As Operations Associate, your mission is to support our Operations Team, especially but not only in HR and Marketing. * Administrative and project management support for conferences, workshops and other events * Supporting content creation like one pagers and brochures together with technical team * Support preparation and execution of summer offsite for whole company * Support operational excellence by optimizing MS Sharepoint, Confluence and MS Teams setup * Tech-Savviness: A strong understanding of software and the space industry can be an advantage, as it will help you better comprehend the business and provide more effective support. * Website development: Either as a project manager you have already implemented/updated a company website or have developed it yourself
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Technical Customer Success Manager (m/w/d)
Technical Customer Success Manager (m/w/d)
DEXPRO Solutions GmbH
Hamburg, Potsdam, Göttingen, Home-Office
Teilweise Home-Office
Schnelle Bewerbung
Bearbeitung von Support-Tickets (Annahme, Vorprüfung und Analyse von Kundenanfragen) * Sicherstellung einer schnellen und effizienten Supportunterstützung durch aktives Mitwirken bei der Fehlerbehebung sowie Identifikation von Ursachen in Kundensystemen * Verwaltung und Pflege des Helpdesk-Systems (Zammad) zur transparenten Nachverfolgung aller Supportfälle * Du verfügst über mindestens drei Jahre Erfahrung im technischen Support
Bearbeitung von Support-Tickets (Annahme, Vorprüfung und Analyse von Kundenanfragen) * Sicherstellung einer schnellen und effizienten Supportunterstützung durch aktives Mitwirken bei der Fehlerbehebung sowie Identifikation von Ursachen in Kundensystemen * Verwaltung und Pflege des Helpdesk-Systems (Zammad) zur transparenten Nachverfolgung aller Supportfälle * Du verfügst über mindestens drei Jahre Erfahrung im technischen Support
NEU
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Lead and coordinate technical and commercial tender preparation, ensuring competitive and compliant submissions * Work closely with Operations, Engineering, and Finance & Administration to ensure commercial and technical alignment * Starting Together: We ensure you feel comfortable and supported from day one with an optimal onboarding program to prepare you for your new role.
Lead and coordinate technical and commercial tender preparation, ensuring competitive and compliant submissions * Work closely with Operations, Engineering, and Finance & Administration to ensure commercial and technical alignment * Starting Together: We ensure you feel comfortable and supported from day one with an optimal onboarding program to prepare you for your new role.
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Global Accounts Success Manager
Global Accounts Success Manager
Shopify
Remote - EMEA, France, Germany, United Kingdom, Netherlands, Brussels
Escalating technical issues to Shopify's support teams when necessary. Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. As a Global Accounts Success Manager, your primary responsibility is to ensure the growth of Shopify's largest customers. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities. * Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor
Escalating technical issues to Shopify's support teams when necessary. Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. As a Global Accounts Success Manager, your primary responsibility is to ensure the growth of Shopify's largest customers. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities. * Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor
NEU
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Scientific Education Manager (m/f/x)* Dental Solutions EMEA
Scientific Education Manager (m/f/x)* Dental Solutions EMEA
Solventum GmbH
Home-Office
Teilweise Home-Office
As a Scientific Education Manager - Dental Solutions (m/f/x)* reporting to the EMEA, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. * Support the creation of high-quality content that reinforces scientific evidence, education and strategic communications. * Present clinical and technical information globally to Solventum teams, customers, associations, and universities. * Provide specialised clinical support to , , and advisors on complex issues related to digitally designed orthodontic and restorative products, focusing on Clear Tray Aligners.
As a Scientific Education Manager - Dental Solutions (m/f/x)* reporting to the EMEA, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. * Support the creation of high-quality content that reinforces scientific evidence, education and strategic communications. * Present clinical and technical information globally to Solventum teams, customers, associations, and universities. * Provide specialised clinical support to , , and advisors on complex issues related to digitally designed orthodontic and restorative products, focusing on Clear Tray Aligners.
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Schnelle Bewerbung
Edmund Optics Europe, a US owned-group consisting of Edmund Optics subsidiaries in Germany, UK, Netherlands and France, is responsible for sales, marketing, distribution, engineering and application support for a wide product range throughout Europe, the Middle East and Africa. The Sales Manager for Germany & Central Europe is responsible for increasing revenues and developing relationships with existing and new accounts in the assigned territory (Germany, Austria, Switzerland, Poland, Czech Republic, Hungary). The Sales Manager Germany & Central Europe reports to the Central Europe and will work closely with other functional areas including the regional sales teams, marketing, regional and global optical components/solutions experts and engineering to develop objectives and presentations. * At least 3 years' experience in technical sales, business development, key account ...
Edmund Optics Europe, a US owned-group consisting of Edmund Optics subsidiaries in Germany, UK, Netherlands and France, is responsible for sales, marketing, distribution, engineering and application support for a wide product range throughout Europe, the Middle East and Africa. The Sales Manager for Germany & Central Europe is responsible for increasing revenues and developing relationships with existing and new accounts in the assigned territory (Germany, Austria, Switzerland, Poland, Czech Republic, Hungary). The Sales Manager Germany & Central Europe reports to the Central Europe and will work closely with other functional areas including the regional sales teams, marketing, regional and global optical components/solutions experts and engineering to develop objectives and presentations. * At least 3 years' experience in technical sales, business development, key account ...
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That's why we support our customers with comprehensive services and unique expertise, guiding them every step of the way. To strengthen our Solution Adoption & Expansion team, we are looking for a Customer Success Manager* with a passion for RF & signal integrity simulations, starting in the near term. * Own and drive the technical dimension of the sales process end-to-end, leading discovery, shaping success criteria, and executing compelling demonstrations and evaluations to secure successful outcomes * Collaborate closely with , sales teams, and marketing to ensure consistent positioning across the entire customer lifecycle, from pre-sales to post-sales, including support and services, to drive customer success, and enable sustainable business growth for CADFEM technical field - F lexible working hours & remote-work options to support your work-life balance
That's why we support our customers with comprehensive services and unique expertise, guiding them every step of the way. To strengthen our Solution Adoption & Expansion team, we are looking for a Customer Success Manager* with a passion for RF & signal integrity simulations, starting in the near term. * Own and drive the technical dimension of the sales process end-to-end, leading discovery, shaping success criteria, and executing compelling demonstrations and evaluations to secure successful outcomes * Collaborate closely with , sales teams, and marketing to ensure consistent positioning across the entire customer lifecycle, from pre-sales to post-sales, including support and services, to drive customer success, and enable sustainable business growth for CADFEM technical field - F lexible working hours & remote-work options to support your work-life balance
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Netflix is seeking an Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service. * Work closely with Ads Operations for flawless order implementation and technical troubleshooting - The team goes to the office 3 days a week in Berlin and we offer relocation support for those open to move to Berlin.
Netflix is seeking an Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service. * Work closely with Ads Operations for flawless order implementation and technical troubleshooting - The team goes to the office 3 days a week in Berlin and we offer relocation support for those open to move to Berlin.
NEU
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Account Manager Printing Industry DACH & SEE region (w/m/d)
Account Manager Printing Industry DACH & SEE region (w/m/d)
ECO3
bundesweit, Österreich, Schweiz
Teilweise Home-Office
At this moment, we are looking for an Account Manager for the DACH & SEE region based in Germany. As Account Manager, you will be responsible for driving sales and building long-term client relationships while meeting revenue targets. * Work closely with technical and service teams to ensure outstanding . * Support the in organizational, administrative and commercial activities (e.g., reporting, quotation follow-up, CRM, sales planning). * Preferred: prior experience in coordination, sales organization or team support. * Solid technical understanding of commercial printing workflows and applications.
At this moment, we are looking for an Account Manager for the DACH & SEE region based in Germany. As Account Manager, you will be responsible for driving sales and building long-term client relationships while meeting revenue targets. * Work closely with technical and service teams to ensure outstanding . * Support the in organizational, administrative and commercial activities (e.g., reporting, quotation follow-up, CRM, sales planning). * Preferred: prior experience in coordination, sales organization or team support. * Solid technical understanding of commercial printing workflows and applications.
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Schnelle Bewerbung
• Supply Chain Managers: You will coach Site Supply Chain leaders on foundational practices such as Daily Management, Visual Management, Problem Solving, and Action Planning. You will also support them in structuring and executing KPI management routines, shaping project pipelines tied to their Value Stream Maps (VSMs), and facilitating workshops and kaizens aligned to their VSM-based continuous improvement roadmaps. • Material Handling Team: You will partner with the Material Handling team to support both Shop Floor Operations and Data Integrity. • Technical Lean: Strong understanding of Lean principles and practices, particularly in supply chain. • A competitive salary and comprehensive benefits package designed to support your well-being.
• Supply Chain Managers: You will coach Site Supply Chain leaders on foundational practices such as Daily Management, Visual Management, Problem Solving, and Action Planning. You will also support them in structuring and executing KPI management routines, shaping project pipelines tied to their Value Stream Maps (VSMs), and facilitating workshops and kaizens aligned to their VSM-based continuous improvement roadmaps. • Material Handling Team: You will partner with the Material Handling team to support both Shop Floor Operations and Data Integrity. • Technical Lean: Strong understanding of Lean principles and practices, particularly in supply chain. • A competitive salary and comprehensive benefits package designed to support your well-being.
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We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Germany-based role, reporting to the of Technical Success Management. * Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals * Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions * Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams * 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Germany-based role, reporting to the of Technical Success Management. * Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals * Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions * Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams * 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering