As a Global Accounts Success Manager, your primary responsibility is to ensure the growth of Shopify's largest customers. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities. * Escalating technical issues to Shopify's support teams when necessary. * Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor * Comfortable diving deep into technical product knowledge and becoming a Shopify product expert. By applying to this posting, our recruiters and hiring managers ...
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