3+ years of experience in IT systems administration or support, preferably in a Microsoft-centric environment * Assist in IT projects such as system migrations, infrastructure upgrades, and security enhancements. * Manage and support Microsoft Entra ID (Azure Active Directory) including user lifecycle, conditional access policies, MFA, identity protection, and application integrations. * Administer and optimize Microsoft Intune for device management (Windows, iOS), compliance policies, and application deployment. * Provide day-to-day support for IT operations including user account management, device troubleshooting, patching, and software deployment. * Support Microsoft 365 services (Exchange Online, Teams, SharePoin
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