Active support of Sales, especially in tender and bid processes, by providing consulting expertise, requirements analysis, effort estimation, feasibility assessments, and system presentations. * Planning, execution, and documentation of test phases, as well as the structured handover of solutions into productive operation (including support onboarding). * Support in 2nd level support activities and assumption of functional escalation coordination. * Strong interest and initial hands-on experience in the use of AI-supported tools (e.g. for analysis, documentation, or process optimization), with the ability to actively contribute and drive their practical value within the working environment.
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