Drive process optimization and harmonization across international insurance workflows (policy issuance, claims handling, premium calculation, compliance), ensuring efficiency, consistency, and customer-centric solutions * Collaborate with senior across underwriting, operations, compliance, and IT to define and document end-to-end processes, integrating best practices and digital tools for enhanced operational effectiveness * Design advanced training programmes for internal teams, fostering knowledge transfer and adoption of optimized processes and governance principles * Lead cross-functional workshops and change management initiatives, advising on organizational transformation strategies and supporting the implementation of automation and digitalization solutions * Provide strategic insights and perf
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