Head of Global Order Management (m/f/d) In this role, you'll lead international teams, optimize processes across multiple sites, and ensure seamless delivery for our customers. * Order Lifecycle Ownership: Lead and oversee the entire global order process including order entry, fulfillment, invoicing, and proactive issue resolution to ensure accuracy, efficiency, and high customer satisfaction across all sites. * Team Leadership & Development: Manage, coach, and mentor order management teams stationed in four international locations, fostering best-in-class global practices and a customer-focused mindset. * Data-Driven Performance Management: Define and monitor key operational KPIs such as On-Time Delivery (OTD), order accuracy, and Net Promoter Score (NPS). * Strategic S&OP Contributi
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