Actively participate and act as subject manager expert in projects and contribute your experience to process improvements to create a solution that represents the view of the back office. Acts as a key interface across Sales, Market Access, and Customer Care, driving case resolution, process improvements, and standardisation. CTC Case & Process Specialist responsible for managing complex reimbursement cases across the end-to-end OTC process in GSA markets, ensuring accurate coverage, documentation, and revenue collection. * The CTC Case & Process Specialist is responsible for providing excellent regarding cases & process management services, for the whole E2E OTC reimbursement process for GSA markets. * The Specialist is not only responsible for ensuring a high knowledge of all interactions, CTC processes, and single cases, but will also ensure that coverage, prior ...
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