Provide to sales teams, including order entry, order follow-up, and coordination with internal departments * Independently handle order processing from receipt to invoicing, ensuring accuracy and timely execution * Process and resolve customer inquiries related to orders, deliveries, and invoicing * Contribute to the continuous improvement of order processing and back-office workflows * Independent, reliable, and well-organized, with the ability to manage multiple orders and priorities - CRITICAL: As well as fluency in English, both spoken and written, a very good command of French, spoken and written, is essential in this role, in order to communicate effectively with and customers. We are currently seeking a French-speaking Customer Service Representative to join our team in Mannheim as soon as possible. * Enter, maintain, and update orders, customer data, and pricing conditions in the ERP system
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