Completed training in the IT field, e.g., IT Specialist in System Integration, IT Systems Technician, or comparable qualification - The Solutions division supports customers in the development of customized IT solutions and ready-to-use IoT applications. * Administration and operation of call center solutions (Voxtron, MS Teams) * Administration and operation of the Clobber reporting solution * Installation, configuration, and maintenance of telecommunications systems and end devices (IP phones, softphones, gateways) * Documentation of telephony systems and processes * Experience with MS Teams telephony / IP telephony / VoIP systems / Voxtron call centers * Basic knowledge of network administration (LAN, VLAN, firewall, routing)
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