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6 Treffer für It Customer Support Jobs in Rimsting im Umkreis von 30 km
Noch nichts dabei? Es gibt 6 weitere Jobs, die zu deiner Suche passen könnten
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Als Experten für IT-Personal und kaufmännische Fachkräfte im Rahmen der Arbeitnehmerüberlassung sowie im Dienstvertrag, unterstützen wir namhafte nationale und internationale IT-Unternehmen.
Als Experten für IT-Personal und kaufmännische Fachkräfte im Rahmen der Arbeitnehmerüberlassung sowie im Dienstvertrag, unterstützen wir namhafte nationale und internationale IT-Unternehmen.
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• Du bearbeitest eingehende Support-Tickets über Jira Service Management und achtest dabei konsequent auf die Einhaltung unserer SLAs. • Du hast Erfahrung im Kundensupport, idealerweise in einem B2B-Softwareumfeld. • Du bringst ein gutes IT-Verständnis mit und kannst dich schnell in neue Software einarbeiten.
• Du bearbeitest eingehende Support-Tickets über Jira Service Management und achtest dabei konsequent auf die Einhaltung unserer SLAs. • Du hast Erfahrung im Kundensupport, idealerweise in einem B2B-Softwareumfeld. • Du bringst ein gutes IT-Verständnis mit und kannst dich schnell in neue Software einarbeiten.
NEU
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Schnelle Bewerbung
Zur Verstärkung unseres Teams suchen wir einen erfahrenen Profi im Support-Innendienst / Frontoffice Inbound , der unsere Kunden vom ersten Kontakt bis nach dem Kauf bestmöglich betreut. * Erfahrung im Kundenservice/Support – idealerweise im Zweiradhandel oder einem vergleichbaren Umfeld * Sicherer Umgang mit gängigen IT-Tools und CRM-Systemen
Zur Verstärkung unseres Teams suchen wir einen erfahrenen Profi im Support-Innendienst / Frontoffice Inbound , der unsere Kunden vom ersten Kontakt bis nach dem Kauf bestmöglich betreut. * Erfahrung im Kundenservice/Support – idealerweise im Zweiradhandel oder einem vergleichbaren Umfeld * Sicherer Umgang mit gängigen IT-Tools und CRM-Systemen
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Schnelle Bewerbung
Du bearbeitest eingehende Support-Tickets über Jira Service Management und achtest dabei konsequent auf die Einhaltung unserer SLAs. * Du hast Erfahrung im Kundensupport, idealerweise in einem B2B-Softwareumfeld. * Du bringst ein gutes IT-Verständnis mit und kannst dich schnell in neue Software einarbeiten.
Du bearbeitest eingehende Support-Tickets über Jira Service Management und achtest dabei konsequent auf die Einhaltung unserer SLAs. * Du hast Erfahrung im Kundensupport, idealerweise in einem B2B-Softwareumfeld. * Du bringst ein gutes IT-Verständnis mit und kannst dich schnell in neue Software einarbeiten.
Schnelle Bewerbung
Enge Zusammenarbeit mit unseren Produktionsbereichen und der IT
Enge Zusammenarbeit mit unseren Produktionsbereichen und der IT
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Sachbearbeiterin Kundenservice (m/w/d) mediakom
Sachbearbeiterin Kundenservice (m/w/d) mediakom
MediaKom GmbH & Co. KG
Kampenwandstraße 38 83229 Aschau im Chiemgau
Enge Zusammenarbeit mit unseren Produktionsbereichen und der IT
Enge Zusammenarbeit mit unseren Produktionsbereichen und der IT
19 passende Jobs liegen außerhalb deiner Region
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Zur weiteren Verstärkung suchen wir einen Mitarbeiter oder eine Mitarbeiterin als Mitarbeiter IT-Service Desk / 1st Level User Support (m/w/d) * Idealerweise erste Erfahrung im IT-Support, Service Desk oder 1st Level Support * Du bist die erste Anlaufstelle für unsere Anwenderinnen und Anwender bei IT-Fragen und Störungen * Du unterstützt im 1st Level Support und bearbeitest Anfragen und Incidents effizient und serviceorientiert * Du verwaltest und pflegst unsere IT-Assets
Zur weiteren Verstärkung suchen wir einen Mitarbeiter oder eine Mitarbeiterin als Mitarbeiter IT-Service Desk / 1st Level User Support (m/w/d) * Idealerweise erste Erfahrung im IT-Support, Service Desk oder 1st Level Support * Du bist die erste Anlaufstelle für unsere Anwenderinnen und Anwender bei IT-Fragen und Störungen * Du unterstützt im 1st Level Support und bearbeitest Anfragen und Incidents effizient und serviceorientiert * Du verwaltest und pflegst unsere IT-Assets
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Team Lead Customer Support - netcup (m/w/d) - Elternzeitvertretung
Team Lead Customer Support - netcup (m/w/d) - Elternzeitvertretung
Anexia
Home-Office (Deutschland und Österreich)
Teilweise Home-Office
Gleichzeitig gestaltest du den Customer Support aktiv weiter und entwickelst dein Team nachhaltig. * Mitgestaltung und Optimierung von Abläufen und Prozessen des netcup Customer Supports Als Team Lead im Support steuerst du das Tagesgeschäft, behältst Qualität und KPIs im Blick und bewahrst auch bei hoher Auslastung einen kühlen Kopf. * Fachliche und disziplinäre Leitung des Support Teams unserer Marke netcup * IT- Affinität, technisches Interesse vor allem am Thema Web Hosting und KI
Gleichzeitig gestaltest du den Customer Support aktiv weiter und entwickelst dein Team nachhaltig. * Mitgestaltung und Optimierung von Abläufen und Prozessen des netcup Customer Supports Als Team Lead im Support steuerst du das Tagesgeschäft, behältst Qualität und KPIs im Blick und bewahrst auch bei hoher Auslastung einen kühlen Kopf. * Fachliche und disziplinäre Leitung des Support Teams unserer Marke netcup * IT- Affinität, technisches Interesse vor allem am Thema Web Hosting und KI
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Außendienstmitarbeiter (m/w/d) - Technischer Vertrieb Region Bayern
Außendienstmitarbeiter (m/w/d) - Technischer Vertrieb Region Bayern
Drachen-Propangas GmbH
Bayern, München, Nürnberg, Augsburg, Regensburg, Erlangen
Teilweise Home-Office
Eine PKW-Fahrerlaubnis sowie Kenntnisse im Umgang mit IT-Ausstattungen
Eine PKW-Fahrerlaubnis sowie Kenntnisse im Umgang mit IT-Ausstattungen
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At least 3 years of experience in a relevant field such as support/site reliability engineering (SRE), DevOps or IT administration with strong troubleshooting and analytical skills - Our deployment teams integrate these systems directly into our customers' environments, turning complex ideas into working physical solutions. As a Senior System Administrator & Support Engineer (m/f/d), you'll be at the heart of our technical operations, ensuring our office network, on-site infrastructure, and cloud environments run smoothly while empowering our R&D teams with excellent support and modern deployment solutions. * Improve our internal support process by helping prioritize and analyze requests, implementing short-term fixes, solving underlying problems and enhancing tooling around support requests using a mix of Slack and Jira Service Desk
At least 3 years of experience in a relevant field such as support/site reliability engineering (SRE), DevOps or IT administration with strong troubleshooting and analytical skills - Our deployment teams integrate these systems directly into our customers' environments, turning complex ideas into working physical solutions. As a Senior System Administrator & Support Engineer (m/f/d), you'll be at the heart of our technical operations, ensuring our office network, on-site infrastructure, and cloud environments run smoothly while empowering our R&D teams with excellent support and modern deployment solutions. * Improve our internal support process by helping prioritize and analyze requests, implementing short-term fixes, solving underlying problems and enhancing tooling around support requests using a mix of Slack and Jira Service Desk
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Field Sales Specialist (w/m/d) - Labor- und Produktionschemie
Field Sales Specialist (w/m/d) - Labor- und Produktionschemie
VWR International GmbH, part of Avantor
Bayern, Österreich, Schweiz
Teilweise Home-Office
Sicherer Umgang mit gängigen IT-Tools (MS Office, SAP, Teams sowie KI-Tools)
Sicherer Umgang mit gängigen IT-Tools (MS Office, SAP, Teams sowie KI-Tools)
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Außendienstmitarbeiter (m/w/d) Dentalbranche
Außendienstmitarbeiter (m/w/d) Dentalbranche
Mercuri Urval GmbH
Berlin, Nürnberg, Home-Office
Teilweise Home-Office
Moderne “State-of-the-art” IT-Ausstattung von Apple
Moderne “State-of-the-art” IT-Ausstattung von Apple
Außendienstmitarbeiter (m/w/d) Dentalbranche
Außendienstmitarbeiter (m/w/d) Dentalbranche
Mercuri Urval GmbH
PLZ-Gebiete 34-35, 41-42, 50-54, 56-58, 36, 55, 60-69, 97-98
Teilweise Home-Office
Moderne “State-of-the-art” IT-Ausstattung von Apple
Moderne “State-of-the-art” IT-Ausstattung von Apple
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Senior IT Specialist & Customer Success Manager (m/w/d)
Senior IT Specialist & Customer Success Manager (m/w/d)
INVENTRY GmbH
bundesweit, Home-Office
Teilweise Home-Office
Schnelle Bewerbung
Unser Schwerpunkt liegt auf IT-Security, kombiniert mit professionellem IT-Support und einer individuellen Kundenbetreuung, die sich an den konkreten Bedürfnissen unserer Kunden orientiert. Willkommen bei INVENTRY – IT mit Fokus auf Sicherheit und Kundenorientierung - Die INVENTRY GmbH ist ein wachsendes IT-Dienstleistungsunternehmen mit Sitz in Griesheim bei Darmstadt. Mit unserer Expertise und unserem Engagement unterstützen wir sie dabei, ihre IT-Landschaften sicher, stabil und zukunftsfähig zu gestalten. Da wir kontinuierlich wachsen, suchen wir engagierte IT-Experten, die nicht nur mitdenken, sondern mitgestalten wollen. o Du analysierst Kundenanforderungen, berätst zu passenden IT-Lösungen und begleitest deren erfolgreiche Umsetzung - o Du erkennst frühzeitig Kundenbedürfnisse, identifizierst Potenziale zur Weiterentwicklung der IT-Landschaft und leitest daraus ...
Unser Schwerpunkt liegt auf IT-Security, kombiniert mit professionellem IT-Support und einer individuellen Kundenbetreuung, die sich an den konkreten Bedürfnissen unserer Kunden orientiert. Willkommen bei INVENTRY – IT mit Fokus auf Sicherheit und Kundenorientierung - Die INVENTRY GmbH ist ein wachsendes IT-Dienstleistungsunternehmen mit Sitz in Griesheim bei Darmstadt. Mit unserer Expertise und unserem Engagement unterstützen wir sie dabei, ihre IT-Landschaften sicher, stabil und zukunftsfähig zu gestalten. Da wir kontinuierlich wachsen, suchen wir engagierte IT-Experten, die nicht nur mitdenken, sondern mitgestalten wollen. o Du analysierst Kundenanforderungen, berätst zu passenden IT-Lösungen und begleitest deren erfolgreiche Umsetzung - o Du erkennst frühzeitig Kundenbedürfnisse, identifizierst Potenziale zur Weiterentwicklung der IT-Landschaft und leitest daraus ...
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Wir suchen aktuell einen Customer Success Manager Enterprise (w/m/d), deutschlandweit, z.B. in der Region Frankfurt/Main, Düsseldorf oder Berlin. * Sicherer Umgang mit IT‑Applikationen und cloudbasierten Softwaresystemen
Wir suchen aktuell einen Customer Success Manager Enterprise (w/m/d), deutschlandweit, z.B. in der Region Frankfurt/Main, Düsseldorf oder Berlin. * Sicherer Umgang mit IT‑Applikationen und cloudbasierten Softwaresystemen
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Schnelle Bewerbung
Build and maintain strong relationships with key accounts while delivering premium customer support Our shared passion for golf and ski drives us to create incredible products that empower our loyal customers to fully enjoy their passions. For us, it's not just a job—it's a joyful obsession. * Drive sales growth through account retention, new business development, and strong customer relationships * Analyze sell-in and sell-through performance and implement actions to support business growth * Manage territory accounts, customer service coordination, and account databases * Support merchandising standards to ensure premium brand presentation at retail * Manage seasonal sell-in activities and in-season support for golf and ski partners * Collaborate cross functionally with customer service, marketing, and sales teams to ensure seamless operations * Support and collaborate with across Mainland Europe
Build and maintain strong relationships with key accounts while delivering premium customer support Our shared passion for golf and ski drives us to create incredible products that empower our loyal customers to fully enjoy their passions. For us, it's not just a job—it's a joyful obsession. * Drive sales growth through account retention, new business development, and strong customer relationships * Analyze sell-in and sell-through performance and implement actions to support business growth * Manage territory accounts, customer service coordination, and account databases * Support merchandising standards to ensure premium brand presentation at retail * Manage seasonal sell-in activities and in-season support for golf and ski partners * Collaborate cross functionally with customer service, marketing, and sales teams to ensure seamless operations * Support and collaborate with across Mainland Europe
NEU
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Manager Solutions Consulting – Creative Innovation & AI
Manager Solutions Consulting – Creative Innovation & AI
Adobe Systems Europe Limited
Munich, Bavaria, Germany
We help customers understand the art of the possible — and prove it. Our team supports account and opportunity planning, leads discovery and solution design, and drives toward the Holistic Win: a customer-centric approach that addresses business value, strategic fit, operational benefit, and architecture in equal measure, not just the technical fit. When you join Adobe, you can look forward to collaborating with the most genuine people in the industry, working on projects with real purpose, and having immense pride in the products we create and the customers we support. As Manager Solutions Consulting for Creative Innovation & AI, you are a true player-coach: credible in front of customers, and equally committed to building the team behind you. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
We help customers understand the art of the possible — and prove it. Our team supports account and opportunity planning, leads discovery and solution design, and drives toward the Holistic Win: a customer-centric approach that addresses business value, strategic fit, operational benefit, and architecture in equal measure, not just the technical fit. When you join Adobe, you can look forward to collaborating with the most genuine people in the industry, working on projects with real purpose, and having immense pride in the products we create and the customers we support. As Manager Solutions Consulting for Creative Innovation & AI, you are a true player-coach: credible in front of customers, and equally committed to building the team behind you. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
Adobe is seeking a proactive and customer‑focused Value Specialist Document Cloud with Retention focus to support adoption and value realisation of Adobe Acrobat Sign across an existing enterprise customer base. * Partner closely with internal teams including Sales, Customer Success, Marketing, Product, Finance and Engineering to support coordinated customer outcomes. * Support Customer Success Managers by helping to unlock accounts and identify internal champions through targeted prospecting. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. In this role, you will engage with customers to help them unlock the value of Adobe Sign, driving activation and sustained usage following purchase. You will work closely with customers to identify relevant use cases, overcome adoption ...
Adobe is seeking a proactive and customer‑focused Value Specialist Document Cloud with Retention focus to support adoption and value realisation of Adobe Acrobat Sign across an existing enterprise customer base. * Partner closely with internal teams including Sales, Customer Success, Marketing, Product, Finance and Engineering to support coordinated customer outcomes. * Support Customer Success Managers by helping to unlock accounts and identify internal champions through targeted prospecting. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. In this role, you will engage with customers to help them unlock the value of Adobe Sign, driving activation and sustained usage following purchase. You will work closely with customers to identify relevant use cases, overcome adoption ...
Schnelle Bewerbung
Unser Schwerpunkt liegt auf IT-Security, kombiniert mit professionellem IT-Support und einer individuellen Kundenbetreuung, die sich an den konkreten Bedürfnissen unserer Kunden orientiert. Willkommen bei INVENTRY – IT mit Fokus auf Sicherheit und Kundenorientierung - Die INVENTRY GmbH ist ein wachsendes IT-Dienstleistungsunternehmen mit Sitz in Griesheim bei Darmstadt. Mit unserer Expertise und unserem Engagement unterstützen wir sie dabei, ihre IT-Landschaften sicher, stabil und zukunftsfähig zu gestalten. Da wir kontinuierlich wachsen, suchen wir engagierte IT-Experten, die nicht nur mitdenken, sondern mitgestalten wollen. o Du analysierst Kundenanforderungen, berätst zu passenden IT-Lösungen und begleitest deren erfolgreiche Umsetzung - o Du erkennst frühzeitig Kundenbedürfnisse, identifizierst Potenziale zur Weiterentwicklung der IT-Landschaft und leitest daraus ...
Unser Schwerpunkt liegt auf IT-Security, kombiniert mit professionellem IT-Support und einer individuellen Kundenbetreuung, die sich an den konkreten Bedürfnissen unserer Kunden orientiert. Willkommen bei INVENTRY – IT mit Fokus auf Sicherheit und Kundenorientierung - Die INVENTRY GmbH ist ein wachsendes IT-Dienstleistungsunternehmen mit Sitz in Griesheim bei Darmstadt. Mit unserer Expertise und unserem Engagement unterstützen wir sie dabei, ihre IT-Landschaften sicher, stabil und zukunftsfähig zu gestalten. Da wir kontinuierlich wachsen, suchen wir engagierte IT-Experten, die nicht nur mitdenken, sondern mitgestalten wollen. o Du analysierst Kundenanforderungen, berätst zu passenden IT-Lösungen und begleitest deren erfolgreiche Umsetzung - o Du erkennst frühzeitig Kundenbedürfnisse, identifizierst Potenziale zur Weiterentwicklung der IT-Landschaft und leitest daraus ...
NEU
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Are you passionate about customer-focused role handling end-to-end order support in a healthcare/medical device environment. * Work as part of the larger support team, collaborating with other departments to ensure proactive, superior front-line customer support. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it This position is responsible for providing excellent customer service, responding to customer inquiries, providing customers with coverage options, reimbursement processing, order placement, shipping status, warranty and general concerns. Strong communication between customers, , healthcare and insurance providers are critical functions of this position. The Customer Care Specialist is able to independently follow standardized workflows as defined by the organization.
Are you passionate about customer-focused role handling end-to-end order support in a healthcare/medical device environment. * Work as part of the larger support team, collaborating with other departments to ensure proactive, superior front-line customer support. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it This position is responsible for providing excellent customer service, responding to customer inquiries, providing customers with coverage options, reimbursement processing, order placement, shipping status, warranty and general concerns. Strong communication between customers, , healthcare and insurance providers are critical functions of this position. The Customer Care Specialist is able to independently follow standardized workflows as defined by the organization.
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Customer Service Representative (German-speaking)
Customer Service Representative (German-speaking)
Ambulanter Pflegedienst Via GmbH
Remote - Germany
Teilweise Home-Office
As a Customer Service Representative at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. * Make sure that our and passengers feel supported in all matters, always helping them with their questions or concerns. * Care for customer satisfaction and ensure that issues are resolved. * Technology-savvy and comfortable working with modern IT tools. * Flexible and adaptable across different shifts; while we try to accommodate individual schedules, this role requires some availability outside standard hours to support our 24/7 operations. * The opportunity to work for a company with a strong mission of improving the quality of life for those who need it most.
As a Customer Service Representative at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. * Make sure that our and passengers feel supported in all matters, always helping them with their questions or concerns. * Care for customer satisfaction and ensure that issues are resolved. * Technology-savvy and comfortable working with modern IT tools. * Flexible and adaptable across different shifts; while we try to accommodate individual schedules, this role requires some availability outside standard hours to support our 24/7 operations. * The opportunity to work for a company with a strong mission of improving the quality of life for those who need it most.
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Country Marketing Manager, TMTT Germany
Country Marketing Manager, TMTT Germany
Edwards Lifesciences GmbH
Bayern, europaweit
Teilweise Home-Office
Schnelle Bewerbung
Develop a Country Events Strategy to support the key strategic pillars and drive execution of key congresses and customer events * Support customer segmentation and KOL management * Identify strategic opportunities to support market growth and competitive differentiation in the region and establish marketing programs to capture these opportunities * Understand customer and commercial teams' needs through regular field presence, localize marketing assets, and develop thorough knowledge of therapy, clinical data and competitive landscape * Ensure close collaboration & communication with the Country Marketing Team and the broader European TMTT marketing team to drive consistency, share best practices, and support regional projects - What is it like to work at Edwards Lifesciences in Germany? To achieve this, we offer on-the-job development, training opportunities and the support ...
Develop a Country Events Strategy to support the key strategic pillars and drive execution of key congresses and customer events * Support customer segmentation and KOL management * Identify strategic opportunities to support market growth and competitive differentiation in the region and establish marketing programs to capture these opportunities * Understand customer and commercial teams' needs through regular field presence, localize marketing assets, and develop thorough knowledge of therapy, clinical data and competitive landscape * Ensure close collaboration & communication with the Country Marketing Team and the broader European TMTT marketing team to drive consistency, share best practices, and support regional projects - What is it like to work at Edwards Lifesciences in Germany? To achieve this, we offer on-the-job development, training opportunities and the support ...
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We take great pride in our culture here at Autodesk – it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. Reporting to the of Construction Customer Success, you will build lasting and meaningful relationships with some of the largest AECO organisations in the Dach region. You will develop and manage the Customer Success Plan and with the Sales Executive to plan and achieve the expansion of relationships, project adoption and revenue. * Develop Customer Success Plans, with documented value delivered * Improve Autodesk Forma Adoption within these accounts by solving customer challenges with our technology. * 5+ years' experience in the Construction Industry or Construction Technology Industry - (i.e. Account Manager, Customer Success Manager, , , , , , )
We take great pride in our culture here at Autodesk – it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. Reporting to the of Construction Customer Success, you will build lasting and meaningful relationships with some of the largest AECO organisations in the Dach region. You will develop and manage the Customer Success Plan and with the Sales Executive to plan and achieve the expansion of relationships, project adoption and revenue. * Develop Customer Success Plans, with documented value delivered * Improve Autodesk Forma Adoption within these accounts by solving customer challenges with our technology. * 5+ years' experience in the Construction Industry or Construction Technology Industry - (i.e. Account Manager, Customer Success Manager, , , , , , )
Manage and support customers through trial periods and transition to standard supply. * Proactive collaboration with all CTC and Customer Care Teams (national and international teams) to support the order management processes. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! The Specialist will support the UAT Testing teams and help create, document and monitor test scenarios related to system enhancements and implementations of new initiatives relating to the CTC process. Understanding of high complex reimbursement process with single Hick ups, IT bug and cases - The Case & Process Specialist acts as an interface between customers, prescribers, contract management and other internal departments to find the best solution for particularly difficult cases.
Manage and support customers through trial periods and transition to standard supply. * Proactive collaboration with all CTC and Customer Care Teams (national and international teams) to support the order management processes. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! The Specialist will support the UAT Testing teams and help create, document and monitor test scenarios related to system enhancements and implementations of new initiatives relating to the CTC process. Understanding of high complex reimbursement process with single Hick ups, IT bug and cases - The Case & Process Specialist acts as an interface between customers, prescribers, contract management and other internal departments to find the best solution for particularly difficult cases.
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Support customers with expansion of additional ES use cases and internal service functions. * Partner with CX Enablement and CX Programs to ensure Core CSMs, Services, and internal teams have the knowledge, playbooks, and collateral to support ES customers effectively. * 7+ years of experience in Customer Success, ITSM/ITAM, IT Operations, HR Service Delivery, Professional Services, or Technical Account Management within enterprise SaaS - The Employee Service Senior Success Specialist is a high-impact advisory role responsible for helping customers rapidly achieve value from Zendesk's Employee Service solutions. This role focuses on driving adoption, optimizing workflows, and enabling customers to deliver world-class internal service experiences for their employees. Sitting within the Global Specialist Organization, the ES Senior Specialist works across all segments and ...
Support customers with expansion of additional ES use cases and internal service functions. * Partner with CX Enablement and CX Programs to ensure Core CSMs, Services, and internal teams have the knowledge, playbooks, and collateral to support ES customers effectively. * 7+ years of experience in Customer Success, ITSM/ITAM, IT Operations, HR Service Delivery, Professional Services, or Technical Account Management within enterprise SaaS - The Employee Service Senior Success Specialist is a high-impact advisory role responsible for helping customers rapidly achieve value from Zendesk's Employee Service solutions. This role focuses on driving adoption, optimizing workflows, and enabling customers to deliver world-class internal service experiences for their employees. Sitting within the Global Specialist Organization, the ES Senior Specialist works across all segments and ...