Passionate, dedicated people who are committed to making sure our worldwide attractions and guests' experiences are the best they can be. to lead our customer relationship management (CRM) initiatives in the European region. Partner with marketing, content, ecommerce, and data teams to ensure consistent messaging, seamless customer experiences, and alignment with brand and commercial objectives. Lead and develop a high-performing team, fostering a culture of collaboration, creativity, and continuous professional growth. Experience & Qualifications - 5 – 7 years of CRM experience with a proven ability to develop and execute successful, data-driven CRM strategies that drive customer engagement and loyalty. Excellent project management, communication, and cross-functional collaboration skills, ideally gained within the leisure, travel, or entertainment sectors, and a strong passion for delivering ...
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