We are passionate about developing and producing our high-quality additives for our customers. The position plays a key role in evaluating sales performance to identify growth opportunities, balancing operational planning with margin optimization, addressing critical customer challenges, and shaping communication strategies to maintain alignment across the business. While much of this work is operational in nature, it also includes offering guidance on customer and product-related matters, such as pricing decisions and broader business unit development. o Address and resolve critical customer issues, including claims and supply challenges. Ensure there is advanced communication and clearly defined processes for all commercial activities internally and externally. (e.g. complaints, price list, SOPs, TDS, Marketing Material, customer letters)
mehr