To support this journey, we are looking for an engaged and analytical Application Manager - CRM Solutions to join our Business Solutions team and our cross-departmental CRM project. * Responsibility for the administration, operation, and continuous optimization of the CRM landscape (e.g., MFPlus, Dynacampaign) Identification of optimization opportunities together with the Domain Data Owner and Process Owner Marketing, streamlining end-to-end processes and reducing manual work through automation * Assumption of operational responsibility for newly introduced CRM systems, driving continuous optimization, user adoption, and process automation - At the end of the initial two-year contractual period, there are good prospects for conversion of the contract from a fixed-term to an open-ended
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