Service Compliance & Risk Management: Proactively monitor and audit the security, integrity, and availability of Trimble's GNSS correction services and associated software products to ensure continuous compliance with internal policies and external regulatory requirements * Quality Standards & Metrics: Lead the definition, implementation, and continuous refinement of compliance controls, benchmarks, and audit-ready documentation, focusing on IT Service Management (ITSM) best practices. * Service Management System Evolution: Maintain and enhance our core Service Management Systems (SMS) to support compliance documentation, tracking, and auditing, including the ticketing and asset management platform (Xurrent) and documentation wiki (Atlassian Confluence). * ISO 20000 Compliance: Track
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