Quality, Complaints & Recall Management Deep expertise in pharmaceutical quality management within GMP/GDP-regulated environments, including complaints, recalls, and regulatory compliance processes. In the role as Global Head of Product Operations, you ensure that the organization efficiently manages quality-related processes, oversees the end-to-end handling of market complaints, claims, and recalls, and act as the central escalation point for these matters while fostering strong organizational relationships and promoting innovative problem-solving. Oversee and manage market complaints, claims, and recall activities to ensure timely resolution, minimize business impact, and maintain full regulatory compliance. Escalation & Risk Management Stakeholder & Relationship Management Leadership & Cross-Functional Management Stakeholder & Escalation Management
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