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- Customer Success Manager
- Customer Service Representative
- Front Office Supervisor
- Customer Support
- Head of Customer Service
- Client Management
- Team Lead Customer Service
- Market Intelligence
- Front Office Manager
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- Account Executive
- Customer Care Manager
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- Teamleiter Call Center
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18 Treffer für Chief Customer Officer Jobs
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Werkstudent im Bereich Customer Analytics - Data Science (m/w/d)
Werkstudent im Bereich Customer Analytics - Data Science (m/w/d)
Allianz Kunde und Markt GmbH
Unterföhring (bei München)
Um diesen Anspruch zu unterstreichen, hat sie die hochinnovative Rolle des Chief Customer Officers (CCO) geschaffen. Das erwartet Dich bei uns als Werkstudent im Bereich Customer Analytics - Data Science (m/w/d) Das bringst Du mit als Werkstudent im Bereich Customer Analytics - Data Science (m/w/d)
Um diesen Anspruch zu unterstreichen, hat sie die hochinnovative Rolle des Chief Customer Officers (CCO) geschaffen. Das erwartet Dich bei uns als Werkstudent im Bereich Customer Analytics - Data Science (m/w/d) Das bringst Du mit als Werkstudent im Bereich Customer Analytics - Data Science (m/w/d)
Werkstudent im Bereich Customer Experience (m/w/d)
Werkstudent im Bereich Customer Experience (m/w/d)
Allianz Kunde und Markt GmbH
Unterföhring (bei München)
Teilweise Home-Office
Um diesen Anspruch zu unterstreichen, hat sie die hochinnovative Rolle des Chief Customer Officers (CCO) geschaffen. Das erwartet Dich bei uns als Werkstudent im Bereich Customer Experience (m/w/d) Das bringst Du mit als Werkstudent im Bereich Customer Experience (m/w/d) * Du hast großes Interesse an Customer Experience, Kundenzufriedenheit und datenbasierten Entscheidungen und möchtest praktische Erfahrung im CX-Umfeld sammeln.
Um diesen Anspruch zu unterstreichen, hat sie die hochinnovative Rolle des Chief Customer Officers (CCO) geschaffen. Das erwartet Dich bei uns als Werkstudent im Bereich Customer Experience (m/w/d) Das bringst Du mit als Werkstudent im Bereich Customer Experience (m/w/d) * Du hast großes Interesse an Customer Experience, Kundenzufriedenheit und datenbasierten Entscheidungen und möchtest praktische Erfahrung im CX-Umfeld sammeln.
Werkstudent im Bereich Data Engineering, Data Analytics und GenAI (m/w/d)
Werkstudent im Bereich Data Engineering, Data Analytics und GenAI (m/w/d)
Allianz Kunde und Markt GmbH
Unterföhring bei München
Um diesen Anspruch zu unterstreichen, hat sie die hochinnovative Rolle des Chief Customer Officers (CCO) geschaffen. Das Team Kundendaten und Analyse im Chief Customer Office Fachbereich der Allianz Kunden & Markt GmbH ist verantwortlich für die Vereinheitlichung und Weiterentwicklung der analytischen Datenbasis der ca. 20 Mio Kunden in Deutschland.
Um diesen Anspruch zu unterstreichen, hat sie die hochinnovative Rolle des Chief Customer Officers (CCO) geschaffen. Das Team Kundendaten und Analyse im Chief Customer Office Fachbereich der Allianz Kunden & Markt GmbH ist verantwortlich für die Vereinheitlichung und Weiterentwicklung der analytischen Datenbasis der ca. 20 Mio Kunden in Deutschland.
Noch nichts dabei? Es gibt 15 weitere Jobs, die zu deiner Suche passen könnten
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Chief Client Satisfaction Officer (m/w/d)
Chief Client Satisfaction Officer (m/w/d)
Fürstlich Castell'sche Bank, Credit-Casse AG
Würzburg
Teilweise Home-Office
Schnelle Bewerbung
Wir suchen zum nächstmöglichen Zeitpunkt am Standort Würzburg oder Frankfurt am Main eine/n Chief Client Satisfaction Officer (m/w/d). Du verantwortest die gesamthafte Weiterentwicklung der Kundenreise end‑to‑end – mit einem klaren Fokus auf eine herausragende Customer Experience und unter Einhaltung des Serviceversprechens unserer Bank. Du stellst sicher, dass die Customer Journey den hohen Ansprüchen einer Privatbank entspricht und entwickelst sie im Sinne eines konsistenten, hochwertigen und modernen Kundenerlebnisses kontinuierlich weiter. Du identifizierst systematisch Pain Points entlang der Customer Journey, misst und analysierst fortlaufend die relevanten Customer‑Experience‑KPIs und leitest daraus konkrete Verbesserungsmaßnahmen ab. Du entwickelst Customer Experience als eigenständige Verzielungsdimension für alle relevanten Einheiten der Bank weiter und ...
Wir suchen zum nächstmöglichen Zeitpunkt am Standort Würzburg oder Frankfurt am Main eine/n Chief Client Satisfaction Officer (m/w/d). Du verantwortest die gesamthafte Weiterentwicklung der Kundenreise end‑to‑end – mit einem klaren Fokus auf eine herausragende Customer Experience und unter Einhaltung des Serviceversprechens unserer Bank. Du stellst sicher, dass die Customer Journey den hohen Ansprüchen einer Privatbank entspricht und entwickelst sie im Sinne eines konsistenten, hochwertigen und modernen Kundenerlebnisses kontinuierlich weiter. Du identifizierst systematisch Pain Points entlang der Customer Journey, misst und analysierst fortlaufend die relevanten Customer‑Experience‑KPIs und leitest daraus konkrete Verbesserungsmaßnahmen ab. Du entwickelst Customer Experience als eigenständige Verzielungsdimension für alle relevanten Einheiten der Bank weiter und ...
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IT Communications Officer is familiar with “CHIEF ENGINEER STANDING ORDERS” and follows all rules of safety and pollution prevention - IT Communication Officer (f/m/o) Position SummaryThe IT Officer is responsible for the overall condition of all IT Systems on board. - The IT Officer has the authority to issue instructions related to system maintenance and security to all IT users. - Ability to apply customer service skills, according to Pillars of Safety, Service and Style, when interacting with guests and coworkers.
IT Communications Officer is familiar with “CHIEF ENGINEER STANDING ORDERS” and follows all rules of safety and pollution prevention - IT Communication Officer (f/m/o) Position SummaryThe IT Officer is responsible for the overall condition of all IT Systems on board. - The IT Officer has the authority to issue instructions related to system maintenance and security to all IT users. - Ability to apply customer service skills, according to Pillars of Safety, Service and Style, when interacting with guests and coworkers.
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Gegründet im Jahr 1988, hat sich das Hamburger Unternehmen unter der Leitung von Chief Executive Officer & Owner David Etmenan zu einem führenden Akteur in der Hotellerie entwickelt und ist bekannt für seine Vielfalt an zentral gelegenen Unterkünften im Midscale und Upper Midscale Segment. * Enge Zusammenarbeit mit den Bereichen Brand Marketing, Corporate Communications, Vertrieb und Operations, um eine durchgängige Customer Experience sicherzustellen.
Gegründet im Jahr 1988, hat sich das Hamburger Unternehmen unter der Leitung von Chief Executive Officer & Owner David Etmenan zu einem führenden Akteur in der Hotellerie entwickelt und ist bekannt für seine Vielfalt an zentral gelegenen Unterkünften im Midscale und Upper Midscale Segment. * Enge Zusammenarbeit mit den Bereichen Brand Marketing, Corporate Communications, Vertrieb und Operations, um eine durchgängige Customer Experience sicherzustellen.
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Schnelle Bewerbung
Global responsibility for the Engineering division in accordance with the Chief Technology Officer's (CTO) specifications * Strong identification with our corporate values: Long-term thinking, Committed to excellence, Always respectful, Passionate about customers
Global responsibility for the Engineering division in accordance with the Chief Technology Officer's (CTO) specifications * Strong identification with our corporate values: Long-term thinking, Committed to excellence, Always respectful, Passionate about customers
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Schnelle Bewerbung
Rapid iteration with real pilot customers
Rapid iteration with real pilot customers
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Collaborate closely with various , such as AI Engineers, Product Managers, Chief Officers and Software Teams, to integrate AI features into user-facing products - Our deployment teams integrate these systems directly into our customers' environments, turning complex ideas into working physical solutions. * Visualize data with dashboarding & analytics solutions and mentor other on data engineering best practices, ensuring we build high-quality solutions for our customers * Additional expertise with AI tools and LLM providers, implementing advanced RAG pipelines (e.g., GraphRAG), agents/MCP, multi-agent architectures, ML model training, LLM fine-tuning, RLHF, LLM-as-a-judge metrics, and working in a multidisciplinary environment on customer-facing products and research projects
Collaborate closely with various , such as AI Engineers, Product Managers, Chief Officers and Software Teams, to integrate AI features into user-facing products - Our deployment teams integrate these systems directly into our customers' environments, turning complex ideas into working physical solutions. * Visualize data with dashboarding & analytics solutions and mentor other on data engineering best practices, ensuring we build high-quality solutions for our customers * Additional expertise with AI tools and LLM providers, implementing advanced RAG pipelines (e.g., GraphRAG), agents/MCP, multi-agent architectures, ML model training, LLM fine-tuning, RLHF, LLM-as-a-judge metrics, and working in a multidisciplinary environment on customer-facing products and research projects
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Chief Product Officer [Munich based] (m/f/d)
Chief Product Officer [Munich based] (m/f/d)
Enmacc GmbH
München, Bavaria, Germany
Teilweise Home-Office
We are looking for a visionary and hands-on Chief Product Officer (CPO) to lead and evolve our product strategy through leveraging AI, driving innovation, streamlining and simplifying internal collaboration, and leading our exceptional experiences. As the Chief Product Officer (CPO), you will lead the product strategy and implementation, from discovery to launch and beyond, ensuring our platform remains at the forefront of the industry. * Experience as a Chief Product Officer within digital marketplaces or relevant industries, ideally in SaaS or B2B organisations. You will collaborate closely with our engineering and customer-facing teams to meet market demands and customer needs. * Define the product roadmap and strategy, taking into consideration market trends, competitive analysis, customer needs and feedback. * Drive cross-functional collaboration with the , and engineering teams to be at ...
We are looking for a visionary and hands-on Chief Product Officer (CPO) to lead and evolve our product strategy through leveraging AI, driving innovation, streamlining and simplifying internal collaboration, and leading our exceptional experiences. As the Chief Product Officer (CPO), you will lead the product strategy and implementation, from discovery to launch and beyond, ensuring our platform remains at the forefront of the industry. * Experience as a Chief Product Officer within digital marketplaces or relevant industries, ideally in SaaS or B2B organisations. You will collaborate closely with our engineering and customer-facing teams to meet market demands and customer needs. * Define the product roadmap and strategy, taking into consideration market trends, competitive analysis, customer needs and feedback. * Drive cross-functional collaboration with the , and engineering teams to be at ...
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Verzahnung von Sales und Partner Success entlang der gesamten Customer Journey
Verzahnung von Sales und Partner Success entlang der gesamten Customer Journey
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Schnelle Bewerbung
You run disciplined ABM motions into the largest enterprises in DACH, open conversations with L&D leaders, Chief AI Officers, and HR execs, and turn them into qualified opportunities. * Travel occasionally to industry events and customer sites across DACH for pre-event outreach, on-site conversations, and follow-up
You run disciplined ABM motions into the largest enterprises in DACH, open conversations with L&D leaders, Chief AI Officers, and HR execs, and turn them into qualified opportunities. * Travel occasionally to industry events and customer sites across DACH for pre-event outreach, on-site conversations, and follow-up
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Aktiv die Geschäftsentwicklung vorantreiben und direkt an die Chief Energy Officer von Upsters zu berichten * Customer Success & Operations: Sei die Stimme unserer Kundinnen und Kunden, sorge für reibungslose Abläufe mit Versandpartnern und entwickle Ideen, wie wir den Service auf das nächste Level bringen.
Aktiv die Geschäftsentwicklung vorantreiben und direkt an die Chief Energy Officer von Upsters zu berichten * Customer Success & Operations: Sei die Stimme unserer Kundinnen und Kunden, sorge für reibungslose Abläufe mit Versandpartnern und entwickle Ideen, wie wir den Service auf das nächste Level bringen.
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Working directly with Mitel's Chief Compliance and Group Data Protection Officer, you will play a critical role in shaping our data protection strategy, guiding colleagues across the business, and influencing decision-making. At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. In direkter Zusammenarbeit mit Mitels und Group Data Protection Officer leisten Sie einen wesentlichen Beitrag zur Weiterentwicklung unserer Datenschutzstrategie. * Work closely with Mitel's Sales teams within the DACH region to provide strategic insights, negotiation support, and counsel internal stakeholders on customers' privacy inquiries; Diversity makes sense for us, for our customers and for our future.
Working directly with Mitel's Chief Compliance and Group Data Protection Officer, you will play a critical role in shaping our data protection strategy, guiding colleagues across the business, and influencing decision-making. At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. In direkter Zusammenarbeit mit Mitels und Group Data Protection Officer leisten Sie einen wesentlichen Beitrag zur Weiterentwicklung unserer Datenschutzstrategie. * Work closely with Mitel's Sales teams within the DACH region to provide strategic insights, negotiation support, and counsel internal stakeholders on customers' privacy inquiries; Diversity makes sense for us, for our customers and for our future.
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Adjunct Instructor in Computer Science and Data Science (Immediate Appointment) - Tampa
Adjunct Instructor in Computer Science and Data Science (Immediate Appointment) - Tampa
Schiller International University Inc.
Tampa
Other responsibilities as assigned by theAssociateDeanof STEM, Chief Academic Officer / Provost and /or Campus Director. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
Other responsibilities as assigned by theAssociateDeanof STEM, Chief Academic Officer / Provost and /or Campus Director. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
Adjunct Instructor in Computer Science and Data Science (Immediate Appointment) - Madrid
Adjunct Instructor in Computer Science and Data Science (Immediate Appointment) - Madrid
Schiller International University Inc.
Madrid
Other responsibilities as assigned by the Dean of STEM, Chief Academic Officer / Provost and /or Campus Director. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Other responsibilities as assigned by the Dean of STEM, Chief Academic Officer / Provost and /or Campus Director. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Adjunct Faculty (multiple vacancies) - Madrid / Florida / Heidelberg / Paris
Adjunct Faculty (multiple vacancies) - Madrid / Florida / Heidelberg / Paris
Schiller International University Inc.
Heidelberg
Teilweise Home-Office
Schnelle Bewerbung
Other responsibilities as assigned by the Dean, Chief Academic Officer / Provost and /or Campus Director. Ability to effectively present information and respond to questions from groups of , clients, customers, and the general public.
Other responsibilities as assigned by the Dean, Chief Academic Officer / Provost and /or Campus Director. Ability to effectively present information and respond to questions from groups of , clients, customers, and the general public.
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Reporting Line: Chief Privacy Officer Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Join the team and create the future of customer experience together. At Genesys, we are transforming the customer experience landscape with empathy, AI innovation, and global impact. Genesys® empowers more than 8,000 organizations worldwide to create the best customer and experiences. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
Reporting Line: Chief Privacy Officer Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Join the team and create the future of customer experience together. At Genesys, we are transforming the customer experience landscape with empathy, AI innovation, and global impact. Genesys® empowers more than 8,000 organizations worldwide to create the best customer and experiences. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
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Manager Solutions Consulting – Creative Innovation & AI
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Adobe Systems Europe Limited
Munich, Bavaria, Germany
As Manager Solutions Consulting for Creative Innovation & AI, you are a true player-coach: credible in front of customers, and equally committed to building the team behind you. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. AI, creative automation, and the next generation of enterprise content tools are not just your professional focus — they represent an optimistic vision of what becomes possible. * Hands-on experience with AI-driven content tools, creative automation, digital asset management, or content supply chain solutions * Adobe Systems Europe Limited * Munich, Bavaria, Germany * Feste Anstellung * Vollzeit - Introduction
As Manager Solutions Consulting for Creative Innovation & AI, you are a true player-coach: credible in front of customers, and equally committed to building the team behind you. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. AI, creative automation, and the next generation of enterprise content tools are not just your professional focus — they represent an optimistic vision of what becomes possible. * Hands-on experience with AI-driven content tools, creative automation, digital asset management, or content supply chain solutions * Adobe Systems Europe Limited * Munich, Bavaria, Germany * Feste Anstellung * Vollzeit - Introduction
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We are seeking a Business Continuity Management Associate to join our Outsourcing & Business Continuity Management team. * N26 GmbH * Berlin * Feste Anstellung * Homeoffice möglich, Vollzeit - Introduction - About the opportunity - Our team strengthens operational resilience by managing risk, conducting impact analyses, and supporting regulatory readiness. We value ownership, collaboration, and proactive communication, empowering team members to lead projects and drive improvements. This is an excellent opportunity for an ambitious professional looking to build on a strong foundation and develop expertise in business continuity and outsourcing management. We are committed to your growth and will provide training on our tools and processes. Who we are - N26 has reimagined banking for today's digital world. Technology and design empower everything we do and it's how we are building the global banking platform ...
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Mit einem Netzwerk hoch spezialisierter Unternehmen definiert und entwickelt Reply Geschäftsmodelle, die durch KI, Big Data, Cloud Computing, digitale Medien und dem Internet der Dinge ermöglicht werden. * Du arbeitest in Projekten rund um Cloud-Kosten und Cloud-Nutzung mit, um Ausgaben transparenter zu machen und Optimierungspotenziale zu heben (FinOps) * Du analysierst Cloud-Umgebungen und leitest Optimierungen über IaaS-, PaaS- und SaaS-Services hinweg ab * Technische Lösungen für Themen wie Tagging, Kostenstellen-Zuordnung und Cloud-Richtlinien entwickelst du gemeinsam mit dem Team * Erste Erfahrungen mit Cloud-Services wie AWS, Azure oder GCP sind super, Zertifizierungen sind ein Plus, aber kein Muss * Intrinsische Motivation, nachhaltige und effiziente Cloud-Lösungen voranzutreiben * Reply * München, Berlin * Feste Anstellung * Homeoffice möglich, Vollzeit - Über Reply Deutschland SE
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Summary:We are looking for a (Senior) AI Research Engineer with a strong research mindset and a clear builder mentality. This role is for someone who enjoys staying close to the latest AI research, rapidly testing and validating new ideas, and turning promising concepts into robust systems that address real business problems. You will help envision, research, and build a new generation of autonomous, proactive, and personalized AI business agents capable of pursuing business objectives over extended horizons, orchestrating tools and sub-agents, and operating with a high degree of accuracy, trustworthiness, and reliability. * Closely follow the latest AI research and technology developments, identify relevant advances, and assess their practical potential for enterprise use cases * Strong experience staying current with the latest AI research and translating ...
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