Shape the customer engagement strategy and setup for the German affiliate, ensuring clear alignment with local business priorities and global Commercial Operations frameworks to maximize commercial impact and customer experience. Act as a strategic sparring partner for Business Unit Directors, and on all Sales Operations and Digital Marketing aspects. Own the AI strategy and roadmap for the German affiliate; prioritize high‑impact use cases, drive delivery, and build AI capabilities and adoption. Lead the digital commercial infrastructure enabling omnichannel engagement (sales & marketing automation, consent, web, events). Ensure stable operations, continuous improvement, and strong adoption of digital and AI‑enabled tools across Sales and Marketing. Build strong, trust‑based relationships with key internal stakeholders including Commercial Operations leadership, Business Units, Sales, ...
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