As Team Lead After Sales Vendor Management (m/f/d), you will take on the functional and disciplinary leadership of our after-sales team at the Leipzig and Berlin locations. * Disciplinary and functional leadership of the After Sales Vendor Management team in Leipzig and Berlin * Ensuring strong after-sales performance based on relevant KPIs (e.g., NPS, FCR, AHT, SLA) * Close collaboration with the , service leadership team, and internal stakeholders to continuously enhance the after-sales area * You have completed a commercial apprenticeship or hold a degree in sales, communication, or business administration – but more importantly, you bring extensive, successful hands-on experience. * You have several years of experience in outbound sales, including multiple years in a leadership role with proven success in team management, motivation, and development.
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