Lead and support after-sales projects across the company's product portfolio, covering new service launches, new product ranges and process optimization initiatives. * Contribute to the development and continuous improvement of service processes, documentation and systems. * Collaborate closely with , and end customers to continuously enhance and optimize the after-sales service offering. * Work in close coordination with the local to ensure effective support during the launch of new service initiatives, including planning and execution of all relevant activities. * Solid professional experience in after sales, service coordination or technical customer support
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