Accessibility statement for Stepstone

Accessibility statement for Stepstone

This accessibility statement applies to:

stepstone.de

How accessible this website is

We expect there are several accessibility challenges on our websites and apps that we are planning to fix. We are currently working towards making our websites compliant. We will update this section once ready.

Technical information about this website’s accessibility

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

What we’re doing to improve accessibility

Our teams are committed to making our websites and apps accessible.

We are partnering with AbilityNet to take the appropriate steps towards compliance and improvement of our platforms, including but not exhaustive of training of our product and technology teams, awareness training for all staff, audits of our platforms and tools to build accessible products.

We are working with our Champions of Accessibility Network (employee resource group) to communicate accessibility good practice across our organisation and providing guidance for making accessibility everyone’s responsibility.

Working with our teams including product, legal and HR, we will consider how to get accessibility embedded as part of quality assurance planning, procurement, activity planning and job descriptions.

Feedback and contact information

We welcome feedback. If you have any suggestions or requests that can help us improve your experience on this website, please contact us.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us.

By email

Write us an E-Mail: service@stepstone.de

By phone

Contact our helpdesk: 0211 93493-5801 (Monday to Thursday 8am to 7pm, Friday 8am to 6pm ).

Our helpdesk can connect you to a named individual or help you find the appropriate department if you require specific information.

Responding to your request

We’ll review your request and get back to you within two working days. Please be aware that the people reviewing the request may not be the owners of the content or the service you are trying to access and will do their best to seek out the owners as quickly as possible. Some requests will be easier to fulfil than others and take a little more time – we can discuss this with you.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website.

If you have reported a problem with our website or asked for an alternative format and you are not happy with our response, please contact us by email or phone. This will help us improve our systems.

If you are still not happy then please email us at UKLegal@stepstone.co.uk and we will look into the problem.

Preparation of this accessibility statement

This statement was last updated on 24th August 2023. We update this statement at least annually.