For our Industrial Process (IP) value center, we are looking for a Supervisor (m/f/d), IT Enterprise Infrastructure Services to provide hands-on leadership in executing the programs, projects, and day-to-day operational responsibilities in delivery of end user support and infrastructure services for ITT's Industrial Process (IP) value center. We serve fast-growing end markets including industrial process, flow, aerospace & defense, energy, and transportation. Headquartered in Stamford, Connecticut (USA), ITT employs more than 11,700 people worldwide, operating in around 40 countries with sales in over 125 countries. * , develop, and mentor a geographically distributed team in delivering day-to-day IT operations and support. * Maintain visibility in incidents, tasks, and requests trends, using KPIs and relevant tools (ServiceNow or any other incident management tool) and continuously improve service delivery.
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