To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. As a Product Operator within our BU Collection, you'll shape and build digital customer experiences across chat, voice, and customer portals. * Analyze and optimize key user journeys such as payments, installment plans, disputes, and status inquiries * Define and track key performance metrics to improve customer experience and business outcomes * Bachelor's or Master's degree in Computer Science, Engineering, Business, Product Management, or a related field, or equivalent practical experience * 3–5+ years of experience in software engineering, AI engineering, technical product management, or similar technical roles * Experience working in cross-functional and international environments
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