Solution Design: Design and architect end-to-end solutions using ServiceNow Industry products that align with business requirements and Industry best practices, with strong focus on service management, customer service, automation, and user experience, clearly defining the value of ServiceNow. Implementation Service Expertise: Proven experience as a Presales Architect, Solution, Platform Architect, or Principal Consultant in competitive solutions, such as e.g., Salesforce, Microsoft, or Pegasystems, with a strong understanding of service management and customer service processes. User Experience: Ability to deliver solutions that provide best-in-class user experience with a focus on ease of use, logical process flows, accessibility, and productivity. You will also document and guide the delivery of transformative ServiceNow implementations, leveraging your experience and ...
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