As the world's most trusted forest certification system, FSC brings together environmental, social, and economic interests to protect forests and the people who depend on them. That is why our System Integrity Unit plays such a critical role – and why we are now looking for an experienced Disputes Manager (m-f-d) to help safeguard FSC's mission where it matters most: in complex, high-stakes situations that directly affect people and forests. * Strengthen FSC's complaints and dispute resolution systems * Conduct stakeholder mapping and support inclusive, respectful engagement processes. * Manage and further develop tools for dispute handling, such as risk screening and case tracking systems. * Collaborate closely with internal and external to resolve disputes and strengthen system integrity. * Prepare clear, well-structured reports, briefings, and recommendations to support leadership decision-making.
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