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- Physiotherapeut Ausbildung
- Industriekaufmann Ausbildung
- Assistenz
- Vertrieb und Verkauf
- Gesundheitswesen
- Logopädie Ausbildung
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12 Treffer für Support Lead Jobs in Andernach im Umkreis von 30 km
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Teamleiter Customer Service (E-Mail Support E-Commerce) (m/w/d)
Teamleiter Customer Service (E-Mail Support E-Commerce) (m/w/d)
Fusskleidung E-Commerce GmbH
56626 Andernach
Teilweise Home-Office
Dabei suchst du keine reine Führungsrolle abseits des Tagesgeschäfts, sondern eine Teamleiterrolle, in der du selbst nah am Support bleibst und Verantwortung für Qualität, Struktur und verlässliche Abläufe übernimmst. * Du arbeitest selbst aktiv im operativen Support mit und bearbeitest Kundenanliegen rund um Bestellungen, Versand, Zahlungen und allgemeine Serviceanfragen – insbesondere im E-Mail-Support über Zendesk. * Du hast mehrjährige Erfahrung im Customer Service gesammelt – idealerweise im E-Commerce oder in einem volumenstarken Support-Umfeld mit vielen schriftlichen Kundenanfragen.
Dabei suchst du keine reine Führungsrolle abseits des Tagesgeschäfts, sondern eine Teamleiterrolle, in der du selbst nah am Support bleibst und Verantwortung für Qualität, Struktur und verlässliche Abläufe übernimmst. * Du arbeitest selbst aktiv im operativen Support mit und bearbeitest Kundenanliegen rund um Bestellungen, Versand, Zahlungen und allgemeine Serviceanfragen – insbesondere im E-Mail-Support über Zendesk. * Du hast mehrjährige Erfahrung im Customer Service gesammelt – idealerweise im E-Commerce oder in einem volumenstarken Support-Umfeld mit vielen schriftlichen Kundenanfragen.
Noch nichts dabei? Es gibt 11 weitere Jobs, die zu deiner Suche passen könnten
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You lead large-scale refactoring and modernisation of legacy systems using AI – Claude Code, agents, skills, workflows, pipelines and harnesses – and turn code analysis, dependency untangling, code generation and migration across C++ desktop, Delphi, Uniface und legacy .NET into a repeatable, measurable practice. * Development:Our in-house academy and our portfolio of external cooperation partners will support you in your further development.
You lead large-scale refactoring and modernisation of legacy systems using AI – Claude Code, agents, skills, workflows, pipelines and harnesses – and turn code analysis, dependency untangling, code generation and migration across C++ desktop, Delphi, Uniface und legacy .NET into a repeatable, measurable practice. * Development:Our in-house academy and our portfolio of external cooperation partners will support you in your further development.
In this role, you build and operate the analytical data foundation for our functions – Support, Service Delivery, and Group IT – across the entire customer journey. * Design and implementation of dashboards and reports for support, service delivery, and group IT – user-centric, action-oriented, and consistently focused on steering and decision-making * Active use of LLMs and AI-driven analytics to detect patterns in support, incident, and telemetry data, surface anomalies, and enable natural-language access to operational datasets * Responsibility for support and ITSM ticketing, IVR, and the cases delivery pipeline, including incident and release management as well as go-live, rework, and telemetry steering to ensure stable CRM/ERP processes (customer, contract, entitlement) and high SLA compliance * Experience integrating CRM, ERP, ITSM, and ticketing systems, as well as confidence in using AI-driven ...
In this role, you build and operate the analytical data foundation for our functions – Support, Service Delivery, and Group IT – across the entire customer journey. * Design and implementation of dashboards and reports for support, service delivery, and group IT – user-centric, action-oriented, and consistently focused on steering and decision-making * Active use of LLMs and AI-driven analytics to detect patterns in support, incident, and telemetry data, surface anomalies, and enable natural-language access to operational datasets * Responsibility for support and ITSM ticketing, IVR, and the cases delivery pipeline, including incident and release management as well as go-live, rework, and telemetry steering to ensure stable CRM/ERP processes (customer, contract, entitlement) and high SLA compliance * Experience integrating CRM, ERP, ITSM, and ticketing systems, as well as confidence in using AI-driven ...
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This mid-senior level role leads and coordinates the EHS network across the EMEA Refractory Hub, supporting alignment of Calderys EHS standards, compliance systems, and safety initiatives across multiple European manufacturing sites. * Lead and coordinate the EHS network across the Refractories Hub, ensuring alignment, reviews, and communication with site teams, local EHS, and Group EHS. * Support incident investigations, root cause analysis, corrective actions, and sharing of best practices across the hub. * Provide guidance, training, and support to , , and local EHS teams across all hub sites.
This mid-senior level role leads and coordinates the EHS network across the EMEA Refractory Hub, supporting alignment of Calderys EHS standards, compliance systems, and safety initiatives across multiple European manufacturing sites. * Lead and coordinate the EHS network across the Refractories Hub, ensuring alignment, reviews, and communication with site teams, local EHS, and Group EHS. * Support incident investigations, root cause analysis, corrective actions, and sharing of best practices across the hub. * Provide guidance, training, and support to , , and local EHS teams across all hub sites.
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Global Head of Product Operations (m/f/d)
Global Head of Product Operations (m/f/d)
CHEPLAPHARM Arzneimittel GmbH
Berlin, Binningen, Greifswald
Teilweise Home-Office
Schnelle Bewerbung
You also lead the Product Operations function, including teams of Science Specialists and , who provide flexible support to Product Strategy and Deployment teams, Enabling Functions, and Affiliates. Lead and further develop the Product Operations organization, including responsibility for end-to-end quality-related processes, task allocation, budget planning, and operational excellence initiatives across the organization. Build and maintain strong relationships with internal functions, affiliates, regulatory stakeholders, and external partners to support sustainable quality operations.
You also lead the Product Operations function, including teams of Science Specialists and , who provide flexible support to Product Strategy and Deployment teams, Enabling Functions, and Affiliates. Lead and further develop the Product Operations organization, including responsibility for end-to-end quality-related processes, task allocation, budget planning, and operational excellence initiatives across the organization. Build and maintain strong relationships with internal functions, affiliates, regulatory stakeholders, and external partners to support sustainable quality operations.
Global Head of Quality Systems (m/f/d)
Global Head of Quality Systems (m/f/d)
CHEPLAPHARM Arzneimittel GmbH
Berlin, Binningen, Greifswald
Teilweise Home-Office
Schnelle Bewerbung
In the role as Global Head of Quality Systems, you ensure a robust and compliant Quality Management System that is fully process-based and supported by integrated IT system solutions across all GxP areas (GMP, GVP, GCP). You lead CP quality interfaces, system architecture, and data integrity governance to ensure consistency, compliance, and reliability across the organization. Lead and develop a global cross-functional organization with full disciplinary and functional responsibility, including resource allocation, budget planning, and acting as the central escalation point (SPOC). Lead quality governance initiatives and QMS improvement programs, ensuring continuous enhancement of system effectiveness in alignment with regulatory expectations and company quality objectives.
In the role as Global Head of Quality Systems, you ensure a robust and compliant Quality Management System that is fully process-based and supported by integrated IT system solutions across all GxP areas (GMP, GVP, GCP). You lead CP quality interfaces, system architecture, and data integrity governance to ensure consistency, compliance, and reliability across the organization. Lead and develop a global cross-functional organization with full disciplinary and functional responsibility, including resource allocation, budget planning, and acting as the central escalation point (SPOC). Lead quality governance initiatives and QMS improvement programs, ensuring continuous enhancement of system effectiveness in alignment with regulatory expectations and company quality objectives.
You lead the strategy and roadmap for our enterprise eHealth portfolio, including cloud and platform solutions. * Development: Our in-house academy and our portfolio of external cooperation partners will support you in your further development.
You lead the strategy and roadmap for our enterprise eHealth portfolio, including cloud and platform solutions. * Development: Our in-house academy and our portfolio of external cooperation partners will support you in your further development.
Lead the installation, configuration, maintenance, and performance optimization ofMS SQL Server,PostgreSQL, andOracle databasesin a dynamic, enterprise-level setting, ensuring reliability and excellence at every step. * Drive effective collaboration with development and cross-functional teams to anticipate and support complex database requirements, implementsecurity policies, and maintain efficient, compliant access controls. Take advantage of on-site health checks and consultations provided by our health insurance partners to support your well-being.
Lead the installation, configuration, maintenance, and performance optimization ofMS SQL Server,PostgreSQL, andOracle databasesin a dynamic, enterprise-level setting, ensuring reliability and excellence at every step. * Drive effective collaboration with development and cross-functional teams to anticipate and support complex database requirements, implementsecurity policies, and maintain efficient, compliant access controls. Take advantage of on-site health checks and consultations provided by our health insurance partners to support your well-being.
Lead with Experience: Extensive leadership experience in senior roles (e.g. Head/SVP Digital Service, Global Support, AI/Automation), ideally in software/SaaS and preferably Healthcare, Pharma, or MedTech. * Lead Intelligent Automation: Lead the development and deployment of agentic AI solutions, automating service processes and enabling end-to-end efficiency, integration, and robust compliance. * Development: Our in-house academy and a portfolio of external partners support your professional growth.
Lead with Experience: Extensive leadership experience in senior roles (e.g. Head/SVP Digital Service, Global Support, AI/Automation), ideally in software/SaaS and preferably Healthcare, Pharma, or MedTech. * Lead Intelligent Automation: Lead the development and deployment of agentic AI solutions, automating service processes and enabling end-to-end efficiency, integration, and robust compliance. * Development: Our in-house academy and a portfolio of external partners support your professional growth.
Schnelle Bewerbung
Governance, Decision Support & Business Coordination - Ensure operational consistency across therapeutic areas by maintaining a holistic overview of all Science business support processes. Lead the Team and drive internal communication within the Science Function, ensuring that key information is effectively cascaded across teams and hierarchical levels.
Governance, Decision Support & Business Coordination - Ensure operational consistency across therapeutic areas by maintaining a holistic overview of all Science business support processes. Lead the Team and drive internal communication within the Science Function, ensuring that key information is effectively cascaded across teams and hierarchical levels.
Global Head of Science Experts (m/f/d)
Global Head of Science Experts (m/f/d)
CHEPLAPHARM Arzneimittel GmbH
Berlin, Binningen, Greifswald
Teilweise Home-Office
Schnelle Bewerbung
Lead and develop the organization with full disciplinary and functional responsibility, including resource allocation, budget planning, and acting as the central escalation point (SPOC). Ensure strong alignment within the Science function and across the organization, building sustainable relationships with internal and external to support scientific and business objectives. Lead and manage outsourcing activities and act as primary interface to regulatory authorities, scientific institutions, and industry networks.
Lead and develop the organization with full disciplinary and functional responsibility, including resource allocation, budget planning, and acting as the central escalation point (SPOC). Ensure strong alignment within the Science function and across the organization, building sustainable relationships with internal and external to support scientific and business objectives. Lead and manage outsourcing activities and act as primary interface to regulatory authorities, scientific institutions, and industry networks.
You lead senior leaders and cross‑functional teams, continuously increasing scalability, quality, AI maturity, and innovation velocity across products and platforms. * Development:Our in-house academy and our portfolio of external cooperation partners will support you in your further development.
You lead senior leaders and cross‑functional teams, continuously increasing scalability, quality, AI maturity, and innovation velocity across products and platforms. * Development:Our in-house academy and our portfolio of external cooperation partners will support you in your further development.
NEU
56 passende Jobs liegen außerhalb deiner Region
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Schnelle Bewerbung
Gestaltung, Überwachung und Optimierung der Applikationslandschaft, um die zu supportenden Anwendungen skalierbar, sicher und zukunftsorientiert zu betreiben
Gestaltung, Überwachung und Optimierung der Applikationslandschaft, um die zu supportenden Anwendungen skalierbar, sicher und zukunftsorientiert zu betreiben
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Product Management Teamlead ORBIS Medical Controlling
Product Management Teamlead ORBIS Medical Controlling
Dedalus HealthCare GmbH
Bonn
Teilweise Home-Office
Join us as our Product Management Teamlead ORBIS Medical Controlling at Dedalus, one of the World's leading healthcare technology companies, in Bonn 100% Home Office in Germany to do the best work of your career and make a profound impact in providing better care for a healthier planet. * Lead the Product Management team for Medical Controlling & Coding * Engage cross‑functionally with departments such as Sales, Service, Support, Country Product Management, other Product Management Teams * Targeted support through training and specialist further education
Join us as our Product Management Teamlead ORBIS Medical Controlling at Dedalus, one of the World's leading healthcare technology companies, in Bonn 100% Home Office in Germany to do the best work of your career and make a profound impact in providing better care for a healthier planet. * Lead the Product Management team for Medical Controlling & Coding * Engage cross‑functionally with departments such as Sales, Service, Support, Country Product Management, other Product Management Teams * Targeted support through training and specialist further education
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Head of Client Creative Services (Graphics / PPT Support) (m/f/d)
Head of Client Creative Services (Graphics / PPT Support) (m/f/d)
Simon-Kucher
Berlin, Bonn, Köln, Frankfurt am Main, Hamburg, München
Teilweise Home-Office
The successful candidate will lead the ongoing transformation of Client Creative from a design-focused support function into a globally managed, performance-driven service organization, establishing clear governance, KPIs, resource planning, and technology-enabled workflows with measurable business impact. We are looking for an experienced, analytical, and performance-oriented leader to head our global Client Creative (Graphic / PPT Support) Service function. This role is responsible for scaling our operating model further, optimizing processes and structures, improving service quality, and enabling efficient global Client Creative (Graphic / PPT Support) delivery across regions within a fast-paced consulting environment. * People & Stakeholder Leadership: Lead and develop a global team of around 60 Client Creative professionals and foster creativity, collaboration and ...
The successful candidate will lead the ongoing transformation of Client Creative from a design-focused support function into a globally managed, performance-driven service organization, establishing clear governance, KPIs, resource planning, and technology-enabled workflows with measurable business impact. We are looking for an experienced, analytical, and performance-oriented leader to head our global Client Creative (Graphic / PPT Support) Service function. This role is responsible for scaling our operating model further, optimizing processes and structures, improving service quality, and enabling efficient global Client Creative (Graphic / PPT Support) delivery across regions within a fast-paced consulting environment. * People & Stakeholder Leadership: Lead and develop a global team of around 60 Client Creative professionals and foster creativity, collaboration and ...
NEU
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Mitarbeiter im Bereich Service- und Supportprozesse für PV / Energie (m/w/d)
Mitarbeiter im Bereich Service- und Supportprozesse für PV / Energie (m/w/d)
e-regio GmbH & Co. KG
Euskirchen
Dabei übernimmst du Verantwortung entlang der gesamten Prozesskette – von der Leadbearbeitung über die Angebots- und Vertragsvorbereitung bis hin zur Datenpflege und Prozesskoordination. * Leads bearbeiten und qualifizieren,
Dabei übernimmst du Verantwortung entlang der gesamten Prozesskette – von der Leadbearbeitung über die Angebots- und Vertragsvorbereitung bis hin zur Datenpflege und Prozesskoordination. * Leads bearbeiten und qualifizieren,
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Head of Platform Unit (m/f/d)
Head of Platform Unit (m/f/d)
Secunet Security Networks AG
Berlin, Bonn, Dresden, Eschborn, Essen, Hamburg, München, Stuttgart
Servant leadership mindset: you lead with empathy, support, and motivation, earning authority through collaboration * Build, lead, and continuously evolve the Platform Unit as an independent organizational entity
Servant leadership mindset: you lead with empathy, support, and motivation, earning authority through collaboration * Build, lead, and continuously evolve the Platform Unit as an independent organizational entity
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Infrastructure & Security Delivery Lead (m/w/d)
Infrastructure & Security Delivery Lead (m/w/d)
Ilse Radermacher GmbH & Co KG Auto- und Industrielackierbedarf
Hachenburg
Teilweise Home-Office
Zur Verstärkung unseres IT-Teams in unserem Support Center im Squaire am Frankfurter Flughafen und zur strategischen Weiterentwicklung unserer Infrastruktur suchen wir dich als Infrastructure & Security Delivery Lead (m/w/d)
Zur Verstärkung unseres IT-Teams in unserem Support Center im Squaire am Frankfurter Flughafen und zur strategischen Weiterentwicklung unserer Infrastruktur suchen wir dich als Infrastructure & Security Delivery Lead (m/w/d)
In addition to core business analysis and testing activities, the role also includes responsibility for support activities, contributing to solution quality and stability across releases. * Collaborate with business , SMEs, and Functional Leads to gather, analyze, and translate requirements into functional specifications and process designs; * Support solution design and configuration in Microsoft Dynamics 365 Finance & Operations, working closely with and technical teams; * Support application operations by analyzing incidents and service requests, while identifying opportunities for continuous improvement, process optimization, and increased test automation. * Experience across the full solution lifecycle: requirements analysis, functional design, testing, documentation, deployment, and support * Experience using SQL to analyze data, validate business rules, and support data-driven decision making
In addition to core business analysis and testing activities, the role also includes responsibility for support activities, contributing to solution quality and stability across releases. * Collaborate with business , SMEs, and Functional Leads to gather, analyze, and translate requirements into functional specifications and process designs; * Support solution design and configuration in Microsoft Dynamics 365 Finance & Operations, working closely with and technical teams; * Support application operations by analyzing incidents and service requests, while identifying opportunities for continuous improvement, process optimization, and increased test automation. * Experience across the full solution lifecycle: requirements analysis, functional design, testing, documentation, deployment, and support * Experience using SQL to analyze data, validate business rules, and support data-driven decision making
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PhD Candidate (f/m/x) in Ophthalmic Epidemiology
PhD Candidate (f/m/x) in Ophthalmic Epidemiology
Deutsches Zentrum für Neurodegenerative Erkrankungen e.V. (DZNE)
Bonn
The PhD project will be supervised by Dr. Dr. Petra Larsen, scientific lead of the ophthalmic epidemiology team. * Family-conscious corporate culture – Because we know that family is important, we support you with our family service
The PhD project will be supervised by Dr. Dr. Petra Larsen, scientific lead of the ophthalmic epidemiology team. * Family-conscious corporate culture – Because we know that family is important, we support you with our family service
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Our goal is to lead the development toward a carbon-neutral and sustainable steel and metals industry. As a leading partner in complex industrial projects, we support our customers throughout the entire lifecycle of their plants.
Our goal is to lead the development toward a carbon-neutral and sustainable steel and metals industry. As a leading partner in complex industrial projects, we support our customers throughout the entire lifecycle of their plants.
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Sales Manager (m/f/d) - Renewable Energy, International
Sales Manager (m/f/d) - Renewable Energy, International
EuPD Research Sustainable Management GmbH
Bonn
Schnelle Bewerbung
Structure, optimise, and professionalise sales processes within the Energy business unit, creating scalable workflows that support long-term growth. * Demonstrated leadership experience, combined with the motivation and ability to lead and inspire a sales team. * A company pension scheme with regular adjustments to support your long-term financial security, as well as supplementary company health insurance for enhanced healthcare coverage—both available after successful completion of the probationary period.
Structure, optimise, and professionalise sales processes within the Energy business unit, creating scalable workflows that support long-term growth. * Demonstrated leadership experience, combined with the motivation and ability to lead and inspire a sales team. * A company pension scheme with regular adjustments to support your long-term financial security, as well as supplementary company health insurance for enhanced healthcare coverage—both available after successful completion of the probationary period.
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Schnelle Bewerbung
In 2023, we became the lead consultant and in 2025 also the On-Site Operations Manager for Deutsche Energy Terminal GmbH (DET)—Germany's state-owned terminal operator, created to respond to the national energy supply challenges triggered by the Ukraine crisis. * Coordinate and support all relevant with regard to due diligence activities related to FSRU LNG terminals and LNG carrier operations. * Support the fulfillment and administration of obligations arising from Terminal Use Agreements (TUAs).
In 2023, we became the lead consultant and in 2025 also the On-Site Operations Manager for Deutsche Energy Terminal GmbH (DET)—Germany's state-owned terminal operator, created to respond to the national energy supply challenges triggered by the Ukraine crisis. * Coordinate and support all relevant with regard to due diligence activities related to FSRU LNG terminals and LNG carrier operations. * Support the fulfillment and administration of obligations arising from Terminal Use Agreements (TUAs).
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You will own complex features and clearly defined subsystems end-to-end, from problem clarification and technical design through implementation, deployment, and production support. * Own features and clearly defined subsystems end-to-end: clarify requirements, define technical design, implement, test, deploy, and support in production * Lead root-cause analysis for production issues and implement durable fixes and preventative improvements - You mentor others, communicate clearly across disciplines, and are motivated by building robust platform capabilities that support real-world customer workflows.
You will own complex features and clearly defined subsystems end-to-end, from problem clarification and technical design through implementation, deployment, and production support. * Own features and clearly defined subsystems end-to-end: clarify requirements, define technical design, implement, test, deploy, and support in production * Lead root-cause analysis for production issues and implement durable fixes and preventative improvements - You mentor others, communicate clearly across disciplines, and are motivated by building robust platform capabilities that support real-world customer workflows.
Schnelle Bewerbung
Lead and continuously improve HR operations across the full employee lifecycle (recruitment support, onboarding, employment, development, offboarding) In 2023, we became the lead consultant and On-Site Operations Manager for Deutsche Energy Terminal GmbH (DET)—Germany's state-owned terminal operator, created to respond to the national energy supply challenges triggered by the Ukraine crisis. Reporting, Data & Management Support * Support management decision-making with structured HR insights and recommendations * Lead or sponsor engagement initiatives, company events, and recognition programs * Support leadership in performance management, feedback culture, and employee development
Lead and continuously improve HR operations across the full employee lifecycle (recruitment support, onboarding, employment, development, offboarding) In 2023, we became the lead consultant and On-Site Operations Manager for Deutsche Energy Terminal GmbH (DET)—Germany's state-owned terminal operator, created to respond to the national energy supply challenges triggered by the Ukraine crisis. Reporting, Data & Management Support * Support management decision-making with structured HR insights and recommendations * Lead or sponsor engagement initiatives, company events, and recognition programs * Support leadership in performance management, feedback culture, and employee development
Beliebte Jobs
- Physiotherapeut Ausbildung
- Industriekaufmann Ausbildung
- Assistenz
- Vertrieb und Verkauf
- Gesundheitswesen
- Logopädie Ausbildung
- Kommunikation
- Pflegehelfer Ausbildung
- Quereinsteiger
- Rettungssanitäter Ausbildung
- Kfz Mechaniker Ausbildung
- Heilpraktiker Ausbildung
- MFA Ausbildung
- Ausbildung Bauzeichner
- Polizei Ausbildung
- Bauzeichner Ausbildung